About the Position: This position is located at Brooke Army Medical Center, Fort Sam Houston, in San Antonio, Texas. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Gather demographic data for patient admission and assemble patient ward packets to distribute updated admission and disposition reports. Communicate with the Emergency Department and Nursing Staff to arrange patient transfers to other healthcare facilities. Provide administrative support to the Air Evacuation section by monitoring flight manifests for incoming and outgoing patients, and distribute manifests to appropriate staff. Verify patient eligibility during admission using the Defense Enrollment Eligibility Reporting System. Monitor the message center for updates and communication from wards and hospital staff and relay critical information to appropriate personnel. Monitor patient departure times to add data and information in automated health systems. Assist the supervisor in distributing workload among employees to ensure alignment with established workflow and timelines. Instruct employees on specific tasks and job techniques and provide written instructions and reference materials as needed. Prepare and submit written reports to the supervisor of employee’s performance, training needs and disciplinary matters.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position may require the incumbent to work during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
• This position may require rotating shifts (i.e. work schedule that requires employees to continuously rotate from one shift to another at predetermined intervals).
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: In order to qualify, your resume must demonstrate that you possess at least one year of specialized experience which includes performing administrative duties in a hospital related to the admission and disposition process, monitoring flight manifests for patient transfers, and entering patient information into automated health systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementComputer SkillsCustomer Service (Clerical/Technical)

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk