This position is located at the National Cemetery Administration in Washington, District of Columbia.

Duties

This Management and Program Analyst position is in Cemetery Operations Management (CEMOPS); Office of the Executive Director, Cemetery Operations (41A); National Cemetery Administration (NCA); United States Department of Veterans Affairs (VA). NCA's mission is to honor Veterans and their eligible family members with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation. CEMOPS supports execution of NCA's mission by developing operational policies and procedures, implementing enterprise-level strategic initiatives, managing programs and conducting enterprise analyses for gravesite accounting, liaising with other federal agencies, coordinating congressional and executive correspondence actions, processing gifts and donations to benefit NCA facilities, and through other activities. Identifies, develops and provides all work products and deliverables for the areas of responsibility assigned to them by their Supervisor. Examples of CEMOPS liaison responsibilities include but are not limited to supporting annual budget allocation and execution in coordination with NCA's Finance and Budget Services and preparing fact sheets, burial option notification letters and other resources for families of recently identified deceased Service members in coordination with casualty assistance elements at Department of Defense. Incumbent represents CEMOPS on working groups, integrated project teams, planning committees, tiger teams or similar entities as assigned by their Supervisor. When CEMOPS is the responsible office for leading or coordinating a working group (or similar entity's), the Incumbent may serve as the lead/coordinator if assigned to do so by their Supervisor. The incumbent's active participation/representation in these activities includes completion of all assignments, coordinated preparation of contributions with their Supervisor, and routinely briefing their Supervisor on recommendations, decisions and/or deliverables identified by the group. Incumbent is the primary point of contact for all internal and external customers and stakeholders for the areas of responsibility assigned by their Supervisor. The incumbent establishes, manages and maintains positive, proactive and professional working relationships with all these customer and stakeholder groups, responding promptly to inquiries, providing accurate, complete and consistent information, and briefing sensitive and/or complex issues or concerns to leadership with proposals/recommendations for resolution. Incumbent serves as a subject matter expert to receive, review, assess and analyze requests, recommendations or project proposals impacting one or more aspects of cemetery operations, maintenance and/or administration that are submitted by cemeteries, district offices, industry partners or other internal or external customers/stakeholders. The incumbent makes a comprehensive review of submitted materials to assess their adherence to current laws, regulations, rules policies and procedures and develops appropriate evaluation tools and reports such as information papers and complex data analyses to brief their Supervisor and the Executive Director, Cemetery Operations and other senior leaders on the issue/topic and to make any recommendations for decision based on their expert opinion and assessment of established criteria for operational activities. Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. Compressed/Flexible Schedule: May be available Telework: Available Remote/Virtual: This is not a virtual or remote position. Position Description Title/PD#: Management & Program Analyst/PD1604567 The full performance level of this position is GS - 14. Relocation Expenses: Authorized The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to http://vaww.fscdirect.fsc.va.gov/pcs.aspRelo. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• Subject to a background/security investigation.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• You must be a U.S. citizen to apply for this job.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 10/03/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience, as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: managing programs; evaluating statutory and regulatory authorities and policy; preparing correspondence and sensitive communications related to the operation and administration of federal cemeteries; and proficiency in Microsoft Office apps (Excel, Word, PowerPoint, and Visio, and AdobePro/DC. You will be rated on the following Competencies for this position: Analytical ThinkingCustomer ServiceDecision SupportProject ManagementWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and performed in an office environment. Selected applicants will be required to complete an online onboarding process.

Education

There is no educational substitution at this grade level.

Contacts

• Address National Cemetery Administration 810 Vermont Avenue NW Washington, DC 20420 US
• Name: NCA Human Resources Center
• Phone: (317)916-3660
• Email: [email protected]