The Office of PCS integrates professional knowledge and practice skills into policy, planning and system wide development of patient care guidelines critical pathways, and practice parameters. Working with VHACO Program Offices, Networks, and Field representatives the office develops clinical policies, best practices and evaluation mechanisms and outcome measurements for enhancing and emerging health care services. This vacancy may be filled in Washington, DC or a location to be determined.

Duties

This announcement will close on 09/30/2024; the first 50 applications received will receive first consideration. Applications received after the initial cut-off number will not receive consideration unless otherwise requested by management in increments of 50. Major Duties Include but are not limited to: Leads the design and development of national tools and knowledge products, including surveys, dashboards, spreadsheets, reports, and more. Designs data reporting systems for retrieving and displaying data in support of identified key requirements to implement the Electronic Health Record Modernization (EHRM) effort. Evaluates information and makes recommendations for effective organizational changes, including those related to the collection and analysis of information. Applies an extensive knowledge of qualitative and quantitative methods to identify, analyze and improve team effectiveness, efficiency, and work products. Ensures the accuracy of information delivered for assigned program areas. This includes, but is not limited to, technical delivery, program ownership, accountability. and long-range strategic planning. Proactively coordinates with leadership to identify program gaps, and develop information products, polices and processes to meet the PCS-EHRM mission. Cultivates a healthy working relationship with internal and external stakeholders and key leadership. Facilitates integration, collaboration, and coordination across VHA and EHRM stakeholders. This includes, but is not limited to, review and drafting of correspondences, whitepapers, meetings, townhalls, and presentations. Development and sustainment with a focus on optimization of our PCS EHRM information solutions and workflows, collaborating with subject matter experts to support decision making among stakeholders to optimize the healthcare system and the tools that support the business. Work Schedule: Monday - Friday 08:00 AM - 04:30pm Telework: Available (applicant is required on site 50% of work schedule per pay period) Remote: This is not a remote position. Virtual: The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%. Position Description/PD#: Health System Specialist/PD344290 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met: Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert knowledge of healthcare systems management, planning and operations. This includes knowledge of major issues, program goals and objectives of the Department, Administrations and Program Offices. Mastery of a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Expert knowledge of VA corporate databases, including those related to performance, planning, with the ability to conceptualize, design and/or assist in the development of templates, decision support tools, and other means of collecting or reporting required clinical and administrative information. Knowledge of programs and activities and how they relate to the unique characteristics and needs of the VHA health care delivery system and workload. Exceptional skill in oral and written communications and ability to present to diverse audiences at all levels of VA, as well as oversight organizations and external stakeholders. You will be rated on the following Competencies for this position: Administration and Management Customer Service Project Management Technical Competence Critical Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary and does not require any special physical effort. Some travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level but you can use education to meet the IOR for the 0671 series.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VSHO - Patient Care Services 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]