Job opening: Educational Technician (Student Services)
Salary: $40 196 - 64 732 per year
Published at: Sep 19 2024
Employment Type: Full-time
About the Position: The incumbent of this position will provide administrative support for students attending the Army Sexual Harassment/Assault Response and Prevention (SHARP) resident and non-resident courses offered by the SHARP Academy at Fort Leavenworth, Kansas.
This position may be filled at the GS-5, GS-6, or GS-7 level, based upon management determination. The individual selected may be non-competitively promoted to subsequent grade(s) upon completion of all regulatory requirements.
Duties
The responsibilities described below (which is not an all -inclusive list) are for the full-performance level. At developmental grade levels (GS-05 and GS-06), you will perform assignments under closer than normal supervision.
This list is not all-inclusive.
Plans and provides for student support services for the students attending SHARP Academy resident and non-resident courses at Fort Leavenworth and installations Army-wide.
Serves as liaison between students and external support agencies in solving support issues.
Receives student inquiries and complaints and resolves issues by coordinating actions with faculty and staff.
Coordinates student and SHARP Academy staff travel using the Defense Travel System (DTS).
Coordinates with on post lodging to secure rooms for students attending SHARP courses at Fort Leavenworth.
Works closely with transportation managers to ensure that transportation is provided to and from lodging or any other course requirement.
Coordinates with supply technician to ensure required instruments and other classroom supplies are ordered and on hand for both the resident and non-resident courses.
Requirements
- Must be able to obtain and maintain a Tier 1 background investigation.
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position may require the incumbent to perform temporary duty (TDY) for business travel up to 10% of the time.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience and/or education substitution requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
For qualifications determinations your resume must contain the number of hours worked per week AND the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
Specialized Experience for the GS-5 grade level: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: work which includes performing general clerical duties such as filing, preparing reports, and using multiple office automation equipment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
-OR-
Education Substitution: Successful completion of 4 (four) years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college, or university. (NOTE: You MUST attach a copy of ALL your transcripts.)
-OR-
Combination of Experience and Education: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then, divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (NOTE: You MUST attach a copy of ALL your transcripts.)
Specialized Experience for the GS-6 grade level: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: work which includes performing various clerical and administrative support duties such as utilizing computer software program to prepare correspondence and reports, maintaining files and records, making travel/lodging arrangements, and screening phone calls and visitors. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
-OR-
Education Substitution: Successful completion of one-half year {i.e., nine (9) semester hours} of graduate (post baccalaureate)level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Education related fields, Business related fields, Financial Management related fields, or Statistics related fields of study. (Note: You MUST attach a copy of ALL of your transcripts.)
Combination of Experience and Education: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then, divide your semester hours of graduate (post baccalaureate) education by 9. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You MUST attach a copy of ALL of your transcripts.)
Specialized Experience for the GS-7 grade level: To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: work which includes utilizing automated systems to assist in the coordination of support service such as arranging travel accommodations, coordinating transportation, lodging, etc., and conversing with individuals (both orally and in writing) of all levels to accomplish administrative support tasks, such as preparing correspondence and dealing with emerging problems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
-OR-
Education Substitution: Successful completion of one (1) full academic year of graduate (post baccalaureate) level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Education related fields, Business related fields, or Financial Management related fields of study. (Note: You MUST attach a copy of ALL of your transcripts.)
-OR-
Combination of Experience and Education: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then, divide your semester hours of graduate education by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify. (Note: You MUST attach a copy of ALL of your transcripts.)
Time in Grade Requirement:
At the GS-5 level: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.
At the GS-6 level: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).
At the GS-7 level: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Current employees applying under VEOA are subject to time-in-grade restrictions like any other GS employee.
Education
Only degrees/education from a regionally accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at -
http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address SB-W0VP20 US ARMY COMBINED ARMS CENTER
DO NOT MAIL
Fort Leavenworth, KS 66027
US
- Name: Army Applicant Help Desk
- Email: [email protected]
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