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Duties

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY SERVICES (FMSS)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: FACILITIES MANAGEMENT AND SECURITY SERVICES (FMSS) QUALITY ASSURANCE The following are the duties of this position at the full working level. Plans and develops servicewide operational training and/or performance support materials where the subject matter or methodology is particularly difficult. Plans and develops experimental programs, evaluates results, and use findings to plan, develop, and install new or modified programs. Provides advice and guidance on the most controversial, precedent setting, and complex training and developmental design problems servicewide. Serves as the primary specialist or team leader on special projects covering very difficult instructional design problems. Develops special course materials in areas where a frontier design for presenting the materials is needed. Develops and designs evaluation methods to determine effectiveness and efficiency of the instructional system servicewide and to assess additional needs. Develops proposals to improve the quality of education and training and to keep the program current.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: BASIC REQUIREMENT: A degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: 1. Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. 2. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. 3. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of education instruments. 4. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. 5. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: GS-14 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience that demonstrates knowledge of adult learning theories, practices, and techniques by performing reviews on education and training programs and recommending changes to improve the quality of programs or to keep them current; knowledge of instructional strategies and methodologies for Technology-Enabled Learning (TEL) by planning, developing, and implementing technology based learning programs that include course design and development, needs analysis, determining the nature of the problem(s), research projects, and measures of internal and/or external customer satisfaction. Learning solution experience includes the use of technology (e.g., Articulate, Captivate, or equivalent) to develop a wide range of training, performance support, and knowledge programs by designing and developing system components including face to face, on-line help and/or computer-based training. Experience designing and developing questionnaires for collection that uses the data for constructing tests to evaluate the results, and to use these findings to plan for and address new and/or modify existing programs; experience advising management on impact and preparing recommendations, as well as guiding other learning and education staff members. Experience with written/ verbal communication skills sufficient to provide authoritative advice and assistance regarding difficult training and/or developmental course design improvements. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address FMSS - Quality Assurance 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748