Duties

If selected you will serve as the Information Technology Specialist (Systems Manager) for the United States Attorney's Office, Eastern District of North Carolina. Duties will include: Maintains district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency. Maintains network architecture and infrastructure. Configures and maintains servers, hubs, routers and switches. Monitors network capacity and performance and resolves network problems. Analyzes network traffic patterns and installs network software fixes, upgrades, and enhancements. Resolves hardware/software interface and interoperability problems. Optimizes systems performance and identifies components to improve overall systems performance. Manages accounts, network rights and access to systems and equipment. Plans and schedules the installation of new or modified hardware, operating systems and applications software, working closely with customers to ensure seamless installation. Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Implements policies and procedures to ensure information systems reliability, accessibility, and to prevent and defend against unauthorized access to systems, networks and data. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
• You must be registered for Selective Service, if applicable.
• If selected, you may be required to complete a one year probationary period.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

GS-12: To be eligible at the GS-12 level, you must have at least one full year of specialized experience equivalent to the GS-11 level in Federal service. Qualifying experience demonstrates possession of each of the following competencies: Attention to Detail: Ensures confidentiality, integrity of systems, networks and data. Customer Service: Plans/schedules installation of new or modified hardware, operating systems application software by working with customers to ensure a smooth installation to minimize problems. Oral Communications: Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Problem Solving: Resolves hardware and software interface and interoperability problems. AND Specialized experience is defined as serving an Information Technology Specialist responsible for the configuration, installation, or management of network systems; installing Windows based servers and maintaining existing servers; assessing IT policy needs; establishing metrics to measure and evaluate systems performance; performing network diagnostics and resolving network problems; maintaining network architecture and infrastructure; installing and maintaining compatible database systems; and develops training to meet customer needs.

Contacts

• Address Eastern District of North Carolina 150 Fayetteville Street, Ste. 2100 Raleigh, NC 27601 US
• Name: Hattie Brown
• Phone: 7575914035
• Email: [email protected]