This position is located at the Whiteriver Service Unit (WRSU), Whiteriver, Arizona. The incumbent functions as a Medical Support Assistant within the Outpatient Unit. To provide medical clerical support required in the care and treatment provided to the patients served at WRSU.

Duties

Coordinates routing slip and appointment lists with medical records for retrieval of medical records for the scheduled clinics. Answers the telephone courteously and .directs phone calls to the appropriate staff member or department. Utilizes computer automation systems by making and sending appointments, ordering lab work, requesting charts and health summaries and filing, etc. Prepares reports on computer, utilizing proper format, punctuation and spelling. Participates in the ordering and restocking of supplies assures that the following clerical and medical supplies are reordered and stocked; educational materials, lab, X-ray, telephone lists, urine specimen cups, tapes, dressings. Provides clerical and other related duties in other units (family care unit, obstetrical, emergency units and the Cibecue Health Center) within documented competency levels. Promotes safety and risk management initiatives for the unit to help ensure patient, visitor and staff security Complies with universal precautions and infection control guidelines, e.g., washes hands and uses hazardous plastic bags when transporting specimens to the laboratory, etc. Performs other duties as assigned. Condition of Employment Incumbent may be required to operate a Government-owned or leased motor vehicle for official purposes and will require a state operator's license (Class D).

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-04 Medical Support Assistant (OA):Your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-3 grade level in the Federal service obtained in either the private or public sector performing the following type of tasks: eceives telephone calls and visitors to the outpatient clinic Answers the telephone courteously and .directs phone calls to the appropriate staff member or department. Participates in the ordering and restocking of supplies Makes advance and same-day appointments for general clinic and some specialty clinics. OR Successful completion of 2years of education above the high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address White River Service Unit PO Box 860 White River, AZ 85941 US
• Name: Phoenix Area IHS Human Resources
• Email: [email protected]