This Medical Support Assistant (OA) position is located in the Nursing Emergency Department with the Whiteriver Service Unit, Whiteriver, Arizona. The Incumbent will perform administrative support work in connection with medical care and treatment of patients. The incumbent will report directly to the Nursing Supervisor in ER Department.

Duties

Assures that all patients sign consent for treatment and are properly logged in the Emergency Department (ED) logbook 24 hours a day 7 days a week. Receives telephone calls and directs calls to the appropriate party with courtesy and promptness. The employee works independently carrying out the work of the unit, the admission process, timekeeping and other computer, clerical and secretarial duties as needed and handles problems and deviations in accordance with established policies, guidelines, priorities and commitment. Prepares reports and meeting minutes on computer or typewriter, utilizing proper format, punctuation, & spelling. Performs general and specialized typing functions utilizing computer software and printing equipment.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS, GS-0679-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Working with Patients upon signing in and makin sure all the required information is complete and accurate for continued patient care services utilizing the EHR system and various computer automation use to continue the direct patient care. OR Successful completion of 4 years of education above the high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of education and experience what when combined fully meet the minimum qualifications for the position. Only Education in excess of the first 60 semester hours is creditable toward meeting the specialize experience requirement. The total percentage must equal at least 100 percent to qualify an applicant for GS-05 grade level. TYPING PROFICIENCY REQUIREMENT: In addition to meeting experience requirements, applicants for these positions must show possession of the following typing skill. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. You must be able to type 40 words per minute based on a 5-minute sample with three or fewer errors. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address White River Service Unit PO Box 860 White River, AZ 85941 US
• Name: Phoenix Area IHS Human Resources
• Email: [email protected]