This position is located in Refugee, Asylum and International Operations (RAIO), International & Refugee Affairs Division (IRAD), Refugee and International Operations (RIO), Refugee and Parole Operations. Our Supervisory Management and Program Analyst plays a critical role in supporting the operation and management of major programs of the RIO field office by leading teams of analysts to assess and enhance complex management and program processes and systems.

Duties

Leads a team of subordinate analysts within the RIO field office on a broad portfolio in the areas of performance, resource management, business operations, scheduling and utilization and programmatic technological enhancements. Serves as a consultant on broad projects and programs with potentially national impact. Determines the applicability and effect of new or proposed legislation, executive order and DHS directive and other organizational agency/decisions on respective headquarters and field office operations. Responsible for developing, implementing and monitoring sophisticated management information systems that focus on long and short range plans.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/20/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/20/2024 GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Applying qualitative and quantitative methods to assess and improve the effectiveness of complex management and program processes and systems. Conducting briefings and presentations with conclusions and recommendations to senior management officials on national policies, projects, or studies. Evaluating policies, procedures, or studies to determine the impact of operations to include strengths, weaknesses and best practices and making recommendations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/20/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]