This position is assigned to Commander, Navy Installations Command (CNIC); Fleet and Family Support Program (FFSP) Section; Family Readiness Division. Incumbent serves as a Headquarters Program Analyst for the Work and Family Life (WFL) Programs and is responsible for analyzing, evaluating and advising management on the effectiveness of line programs and maintaining accountability for the full range of assigned responsibilities associated within the Navy's WFL Programs.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Serves as the CNIC SME on the Navy Family Ombudsman and Family Readiness Groups Programs and the major duties and responsibilities of an ombudsman, and ombudsman coordinator; provides program guidance and policy clarification; and disseminates information regarding the program. Manages resources for maximum support of service delivery. Participates in strategic planning, projects short and long term plans, identifies resources required to respond to DoD and DON trends and directives. Ensures services are available to total force population to include Reserve, National Guard, Army, Navy, Marine and/or members of foreign military services and DoD civilians. Develops new methods, organizational structures and management processes. Advises program managers on methods and procedures, management surveys, management reports, and control techniques. Researches, writes articles, prepares, and delivers presentations on services and activities. Conducts presentations on subject matter related to work area. Keeps abreast of DoD policies, priorities, provisions, and intent of new and emerging programs. Identifies installation needs and concerns to leadership and presents recommendations, plans, and assistance to influence readiness and retention issues. Advises Regions and CNIC leadership on Fleet and Family Support programs and services. Drafts memoranda; prepares supporting documentation in the form of spreadsheets, Power Point presentations, databases, word documents for presentations and proposals to higher-level management. Provides policy/program and financial management expertise including resource planning and development of the Navy's FFSPs. Assesses needs and provides continuing transition assistance to leadership, organizations, and serviced populations through Region WFL Coordinators. Analyzes issues, facilitates/identifies best course of action, determines potential impact to subordinate organizations, and recommends corrective action. Establishes performance assessment techniques that demonstrate program impact. Conducts detailed analysis of complex functions and work processes to recommend resource modifications or changes to policies and procedures to improve program efficiencies. Develops and uses self-assessment, community-assessment, and various measurement tools to identify trends, organizational needs, Navy and Unit demographic profiles. Participates with military and other government agencies in the definition of military family research requirements, the planning for research utilization, and the establishment of objectives and policies pertaining to military families. Develops and implements marketing plans for career, transition, and education readiness programs. Collaborates with marketing team to design public relations strategies to ensure target populations are informed of services and activities. Partners with members of military service organizations, researches, organizes, designs, procures, and disseminates community resource information. Identifies and develops formal and informal networks to enhance service delivery. Establishes, maintains, updates, and disseminates resource and promotional materials.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
• Must reside or willing to relocate to reside within the local commuting area (50-mile radius) of Washington Navy Yard in Washington, DC.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: At least four (4) years of specialized experience with the operations and policies of the Department of Defense (DoD) and/or Department of Navy (DON) ombudsman programs. Knowledge of the Navy operational organizational structure, chain of command, protocol and funding; agency programs and activities; agency mission, policies, and objectives; management principles and processes; and analytical and evaluative methods as it relates to the Navy wide Fleet and Family Support Program. Knowledge of advanced concepts of program management, requirement determination, policy development, evaluative and analytical processes, and program implementation. Knowledge of laws, regulations, policies, practices and expectations of other federal, state, and local government agencies as they relate to WFL Programs. Knowledge and understanding of requirements and operations of the DoD and DON programs that support military members and families. Knowledge of Federal and agency regulations governing WFL Programs; knowledge of specific organizations and program mission, as well as knowledge of pertinent laws, regulations and policies related to program/operations area to consider their impact on programs. Knowledge of the National Defense Authorization Act (NDAA) requirements as they pertain to financial literacy training. Knowledge of all the IA phases, as they relate to IA Sailors both active and reserve component, through pre-deployment to return. Knowledge of IA issues as they relate to medical care, deployment and PCS orders, family preparedness, and reintegration. Knowledge of regulations, policies, practices and expectations related to relocation assistance. Knowledge of information, referrals and system navigation for special needs families. Knowledge of communication protocols. Skill in designing and conducting comprehensive studies and preparing solutions related to broad operational and contingency issues. Ability to identify needs, trends, and performance measures to evaluate program effectiveness. Ability to manage time effectively, particularly pertaining to time difference between duty location, region and installation locations. Ability to link families with available military, national and local community resources as it pertains to special needs. Ability to analyze, evaluate and manage daily operations of WFL, to include the ability to exercise sound judgment and resolve issues. Ability to write executive level point papers, talking points, routing sheets, and summary documents. Ability to analyze and prepare clear, concise, and technically sound reports related to work within the Branch. Ability to review and manage financial education services that benefit eligible active duty and family members to enhance military career readiness. Ability to evaluate a Service member or family's income and expenditures and recommend short and long-term actions to achieve financial goals, and ensure individual, family, and mission readiness. Ability to develop and effectively deliver presentations and/or training. Ability to communicate effectively both orally and in writing with individuals at various organizational levels.

Education

This position does not have a positive education requirement.

Contacts

• Address CNIC HQ 5720 Integrity Drive, Bldg. 457 Millington, TN 38055 US
• Name: CNIC NAF HRO
• Email: [email protected]