Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as Firefighting Equipment Dispatcher with responsibility for receiving all types of fire alarm, medical, aircraft, hazardous materials, and mutual aid emergency calls and dispatching a wide variety of emergency vehicles and personnel

Duties

This position is a developmental GS-04, Target GS-06 position. This position may be filled at any grade level. Individual selected may be promoted without further competition, upon meeting all legal and regulatory requirements. The starting salary indicated on this vacancy announcement is for GS-04 - GS-06. Attainment of knowledge, skills, and abilities is required before promotion to the next higher grade and is dependent on demonstrated ability to perform the duties of the next higher grade level, meeting all regulatory requirements, and recommendation for promotion by the supervisor. Promotion is neither implied nor guaranteed. This position may be subject to a formalized training program and pay retention of 150% of the maximum rate of the basic pay is authorized for candidates requesting a Voluntary Change to lower Grade. Military Spouse candidates exercising their preference will be placed at the full performance level, if considered to be best qualified and selected." Duties: Maintains logs and reports for Operations, Fire Prevention, Administration, and Fire Alarm Communications Work Center recording all vehicle movements and personnel activities throughout the entire Fire Department. Answers all incoming telephone calls and obtains or provides information as required. Operates the Civil Engineer Group service call function after administrative duty hours, weekdays, weekends, and holidays. Executes activation of Fire Department and base level recalls for civilian firefighters as requested by senior fire officers, the Director of Civil Engineering, or the Installation Commander. Notifies department management of all pertinent information, such as vehicle status changes, fire operations, firefighter injuries and other important information. Ensures all service call transactions are logged in automated system. Routinely and promptly locates information in applicable reference material and complies and enforces standards.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• Relocation costs or other incentives may be available and considered by the organization
• This posn is subject to provisions of the DoD Priority Placement Program
• This position may require drug testing and the candidate may be subject to passing a drug test upon selection
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Shift work and emergency overtime may be required
• Employee must meet and maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• Selectee may be required to serve a probationary or trial period
• (1 of 2) This is a Mission-Essential position performing a Mission-Critical Function which must continue uninterrupted after the occurrence of an emergency
• (2 of 2) and continued uninterrupted after the occurrence of an emergency and continued through full resumption of all functions.
• Employee may be required to support Base Readiness and Emergency Operations Exercises and Real-World Threats and Events not necessarily performing in their primary skill code
• Employee may occasionally require travel away from the normal duty station on military and/or commercial aircraft.
• Employee will complete and maintain currency of all mandatory ancillary training assigned and required.
• Employee will be required to support Base Readiness and Emergency Operations Exercises and Real-World Threats and Events not necessarily performing in their primary skill code
• Employee will comply with and implement all cyber-security regulations, requirements, procedures, and policies

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualifications Standard for Clerical and Administrative Support Positions. Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. GS-04 GENERAL EXPERIENCE: I have one year of general experience which includes a knowledge of a body of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR EDUCATION: Successfully completed 2 full years above high school. This is completed progressive study at an accredited business or technical school, junior college, college, or university where the institution normally requires a high school diploma or equivalent for admission. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Less than the full amount of specialized experience described in the job opportunity announcement; however, and have at least one year of progressive study at an accredited business, technical school, junior college, college, or university. Therefore, have a combination of experience and education. NOTE: You must submit a copy of transcripts. GS-05 SPECIALIZED EXPERIENCE: I have or will have one year of specialized experience equivalent to the GS-04 grade level at the closing of this announcement which includes a basic knowledge of standard procedures regarding fire protection and / or prevention program; knowledge of administrative procedures, guidelines, methods, and safety requirements used in the dispatch of personnel, equipment and supplies to support the needs of requesting units. Skill in communicating with internal and external customers during emergency events. OR EDUCATION: Successfully completed 4 full years above high school. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: I have a combination of specialized experience and education. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. GS-06 SPECIALIZED EXPERIENCE: I have or will have one year of specialized experience equivalent to the GS-05 grade level at the closing of this announcement which includes a practical knowledge of standard procedures regarding fire protection and / or prevention program; knowledge of standard logistical and administrative procedures, guidelines, methods and procedures, and safety requirements used in the dispatch of personnel, equipment and supplies to support the needs of requesting units. Skilled in communicating through a dispatch center system during emergency events. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level, and one year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: - Knowledge of basic and specialized fire alarm systems equipment, operation, techniques and procedures, to include research and retrieving information from various guidebooks and other resources. - Ability to communicate effectively both orally and in writing using tact and courtesy. - Knowledge of safety requirements as outlined in applicable safety standards, regulations, and technical orders. - Knowledge and ability to learn computer programs in order to track vehicle status, manning, personnel assignments, resolve discrepancies and prepare reports. - Basic knowledge of frequently used and clearly stated instructions and regulations to respond to a range of recurring questions. - Ability to act calm, rational and to speak clearly and distinctly at all times while interviewing people and gathering information. - Familiar with the disaster preparedness emergency response plan, firefighting techniques, equipment capabilities, various types of structures, mutual aid agreements/department capabilities. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Hanscom AFB 20 Schilling Circle Bldg 1305 Hanscom AFB, MA 01731 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]