Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as Firefighting Equipment Dispatcher at Hanscom AFB Fire Department with delegated responsibility for receiving all types of fire alarm, medical, aircraft, hazardous materials, and mutual aid emergency calls and dispatching a wide variety of emergency vehicles and personnel

Duties

1. Maintains logs and reports for Operations, Fire Prevention, Administration, and Fire Alarm Communications Work Center recording all vehicle movements and personnel activities throughout the entire Fire Department. 2. Answers all incoming telephone calls and obtains or provides information as required. 3. Operates the Civil Engineer Group service call function after administrative duty hours, weekdays, weekends, and holidays. 4. Executes activation of Fire Department and base level recalls for civilian firefighters as requested by senior fire officers, the Director of Civil Engineering, or the Installation Commander.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A security clearance may be required
• Incumbent is required to meet Hazardous Materials Awareness certification as outlined in Occupational Safety and Health Administration (Reference: OSHA 191.120(q)(6)(i)), within one year of initial employment start date.
• Recruitment incentives may/may not be authorized
• This posn is subject to provisions of the DoD Priority Placement Program
• Position may be subject to random drug testing
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Shift work and emergency overtime may be required
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• Incumbent is required to meet all certification levels as outlined in National Fire Protection Agency (NFPA) 1061, “Standard for Qualifications for Public Safety Tele-Communicator I and II”), within one year of initial employment start date
• Incumbent is required to meet Massachusetts State NG9-1-1 certification as outlined in state requirement guidelines within one year of initial employment start date.
• This is a drug testing designated position for health and safety responsibilities. The incumbent is subject to random testing for drug use
• This is a Mission-Essential position performing a Mission-Critical-Function which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions.
• Incumbent is required to wear departmental mandatory uniforms
• Recall to duty may be a requirement of this position.
• Employee will comply with and implement all cyber-security regulations, requirements, procedures, and policies

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standard for Clerical and Administrative Support Positions . Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. SPECIALIZED EXPERIENCE: Applicants must have at least one year (52 weeks) of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes (1) receiving and responding to a variety of calls to include: fire alarms, medical, aircraft, hazardous materials, and mutual aid emergency calls; (2) monitoring all fire alarm equipment on a continuous basis; (3) documenting accurate and timely records of all alarms to include: trouble, actual and false alarms; and (4) dispatching appropriate emergency vehicles and personnel resources after assessing specific emergency situations. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of basic and specialized fire alarm systems equipment, operation, techniques and procedures, to include research and retrieving information from various guidebooks and other resources. 2. Knowledge and ability to communicate effectively both orally and in writing using tact and courtesy. 3. Knowledge of safety requirements as outlined in applicable safety standards, regulations, and technical orders. 4. Knowledge and ability to learn computer programs in order to track vehicle status, manning, personnel assignments, resolve discrepancies and prepare reports. 5. Basic knowledge of frequently used and clearly stated instructions and regulations to respond to a range of recurring questions. 6. Skill in operating complex communications systems such as multi-line telephones, two way radios, alarm equipment, public address systems and voice recording equipment. 7. Ability to act calm, rational and to speak clearly and distinctly at all times while interviewing people and gathering information. 8. Familiar with the disaster preparedness emergency response plan, firefighting techniques, equipment capabilities, various types of structures, mutual aid agreements/department capabilities. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Hanscom AFB 20 Schilling Circle Bldg 1305 Hanscom AFB, MA 01731 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]