Job opening: Lead Case Processor (Office Automation) TEMP-NTE 1Yr, MBE, MBMP
Salary: $49 025 - 79 331 per year
Published at: Sep 04 2024
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
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Duties
WHAT IS THE APPEALSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The IRS Independent Office of Appeals has career opportunities for you!
Vacancies will be filled in the following specialty areas: Independent Office of Appeals, HQ,
Shared Team Admin Redact Support. Teams 3, 4 and 6.
The following are the duties of this position at the full working level.
Retrieves from automated systems a variety of reports and technical material including forms, correspondence, supporting statements, and documents that contain legal, technical, or procedural language pertaining to the administration of the revenue laws.
Researches, analyzes, and extracts information from internal and external sources, subject to different sets of rules, regulations, and procedures. The incumbent extracts portions of file and summarizes data in connection with ad hoc report requests and submits response for ultimate transmission to the requesting party.
Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases. Secures, updates, and reviews case information to build the administrative record.
Manually and electronically prepares folders, case files, acknowledgements, forms, closing documents, and transmittal instructions for use by technical team members to assist them in arriving at the final disposition of a case and executing case processing.
The employee is considered an expert source of information on automated systems for examination, collection and specialty source casework including administrative processes, facility support services and records retention policy.
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: GS-07 LEVEL:
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Experience with programs, policies, practices, and/or priorities in order to provide effective administrative assistance and guidance to the manager and staff. Using automated tax systems (internal and external) and computer software programs (word-processing, spreadsheets, database management, virtual communications) to update, retrieve, and maintain case status and administrative records. Experience in analyzing case information to determine the appropriate procedures to close cases involving multiple work streams. Experience in maintaining and updating a variety of manual and automated tracking systems used in processing cases. Securing, updating, and reviewing case information to build the administrative record. Experience in administrative processes (i.e., inputting travel vouchers, inputting and validating time).
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to
Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click
here (Section 3, Explanation of Terms) or
here for Foreign Education Credentialing instructions.
Contacts
- Address Appeals - Shared Team Administrative Redact Support
1111 Constitution Ave NW
Washington, DC 20224
US
- Name: (ERC) Employee Resource Center
- Phone: 866-743-5748