This position is located in the Department of Health and Human Services, Office of the Secretary of Health and Human Services, Office of the National Coordinator for Health IT, located in Washington, District of Columbia. **This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.**

Duties

The purpose of this position is for the incumbent to serve as a Supervisory IT Specialist and provide technical expertise to support the IT environments, tools, systems, workflows, and data for ONC staff in accordance with best practices in IT development and security practices and ONC processes. The incumbent serves as a technical expert by providing guidance to senior management relating to IT performance issues and concerns and creating IT solutions aligned to the ONC IT Roadmap. Duties Include: Serves as recognized technical lead for ONC application and workflow development, including maintenance and expansion of the capabilities. Manages the software development lifecycle (SDLC). Serves as project manager to include managing timelines, issues, and risks. Briefs team members and leadership about project details such as issues to be resolved, actionable events, milestones, issues under review and deadlines/timeframes to remain on track for timely completion of projects. Plans, analyzes, and evaluates the efficiency and effectiveness of tools used and developed to support the ONC IT Roadmap Initiatives. Identifies and analyzes issues, problems, and challenges; formulates and evaluates possible courses of action for resolving them; and recommends solutions to organizational leadership. Elicits and interprets technical/business needs from system owners and subject matter experts across the department to recognize and define major concerns. Provides subject matter expertise in the development and implementation of IT and security policies and procedures. Interprets policy and procedures, establishes priorities, and ensures quality of work is pursuant to established schedules and milestones related to the branch mission.

Requirements

• U.S. Citizenship required
• Registered or exempt from Selective Service (www.sss.gov)
• If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• Must meet time in grade requirements.
• One year probationary period may be required
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
• Financial disclosure statement may be required.
• Bargaining Unit Position: No
• Drug Screening Required: No
• Research Position: No

Qualifications

Applicants must demonstrate that they meet the Basic AND Specialized Experience requirements as noted below. Basic Requirement: You must meet the items listed below: You must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: GS-14: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service (obtained in either the public or private sectors) performing all of the duties listed below: Programming language (e.g. JAVA, HTML, JSON) or workflow automation tools (e.g. Service Now, Microsoft Power Apps, Microsoft Power Automate) to perform updates or enhancements to a platform, web application or system. Creating or maintaining database(s) (e.g. Microsoft Dataverse, SQL, or other relational database) or utilizing data visualization tools (e.g. Tableau, Microsoft Power BI) to join data together from multiple datasets. Collaborating with various technical and non-technical stakeholders to elicit functional needs and translate them to IT solutions using a defined Software Development Lifecycle (SDLC) that includes requirements, design, development, and testing. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Time-in-Grade Requirement: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement.

Education

Contacts

• Address Office of the National Coordinator for Health Information Technology 330 C Street, S.W. Washington, DC 20201 US
• Name: Mid-Atlantic Services Branch
• Email: [email protected]