This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness (OSA), National Operations Center (NOC). The primary purpose of this position is to engage in the daily operations, both within and between components, by collecting and analyzing information, coordinating actions, and reporting day-to-day activities. Non-BU: This is a non-bargaining unit position.

Duties

As a NOC Desk Officer, GS-0301-9/11/12, your typical work assignments may include the following: Interacting with appropriate desk officers, subordinate DHS elements, other Federal operations centers, and state and local organizations to ensure threat and incident information is properly acquired, displayed, and archived. Determining the daily operational framework, product deliverables and responses to requests for information to assist with the collective efforts and shared responsibilities as it relates to the Homeland Security Enterprise. Enhancing critical tools and institutionalizing arrangements for effective, timely information sharing and analysis. Recognizing critical, time sensitive information from the flow of routine information and taking immediate action to alert appropriate NOC Watch personnel. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Requirements

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• Complete the initial online assessment and USAHire Assessment, if required.
• You must submit to a pre-employment drug test. This is a Drug Testing Designated Position (TDP) and is subject to random testing.
• Current federal employees must meet time-in-grade requirements.
• You may be required to serve a one-year probationary period.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• You must be able to obtain and maintain a Top Secret with SCI Security Clearance.
• Requires working 12 hour rotating shifts, including nights and weekends.
• Required responsiveness to elevated threat levels may require special considerations such as temporary relocation and extended or rotational hours of work.

Qualifications

GS-9 Level: You may qualify at this grade level by meeting one (1) of the following below: Specialized Experience You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-7) or public or private sector equivalent. For this position, specialized experience is defined as: Working in an operations center, providing support on a wide variety of mission areas. Ensuring quality of operational reporting from various entities and organizations, collecting and analyzing information, coordinating action, and reporting on day-to-day activities. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. -OR- Substitution of Education for Experience You may substitute education for experience at this grade level by possessing one of following: Master's or equivalent graduate degree 2 full years of progressively higher-level graduate education leading to such a degree LL.B. or J.D., if related -OR- Combination of Education and Experience You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 18 graduate level credits). NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review. Please select the response that best describes how you meet the qualifications for the GS-9 position. GS-11 Level: You may qualify at this grade level by meeting one (1) of the following below: Specialized Experience You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-9) or public or private sector equivalent. For this position, specialized experience is defined as: Working in an operations center or other front line government or equivalent position providing support on a wide variety of homeland security mission areas or other equivalent support (such as state or local law enforcement). Ensuring quality of operational reporting from various entities and organizations, collecting and analyzing information, coordinating action, and reporting on day-to-day activities. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. -OR- Substitution of Education for Experience You may substitute education for experience at this grade level by possessing one of following: Ph.D. or equivalent doctoral degree 3 full years of progressively higher-level graduate education leading to such a degree LL.M., if related -OR- Combination of Education and Experience You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 36 graduate level credits). NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review. Please select the response that best describes how you meet the qualifications for the GS-11 position. Specialized Experience GS-12 To qualify at the GS-12 level, you must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-11) or public or private sector equivalent. For this position, specialized experience is defined as: Researching, analyzing, and executing classified and unclassified queries within a wide variety of government databases for the purpose of obtaining background information related to suspicious activities or incidents. Providing expertise on a wide variety of mission areas and ensures the quality of operational reporting to and from various organizational entities, programs, and state and local partners. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Other Requirements: Due to the nature of the mission, which includes providing emergency/crisis support, the incumbent is subject to recall either to the National Operations Center (NOC), or an alternate Continuity of Operations (COOP) facility during emergency operational support conditions, training or exercises. Such incidents may require the incumbent to work extended hours and days outside his or her normal work schedule. Long hours under highly stressful and demanding conditions may be the norm during contingencies or major operations. The incumbent will be required to work rotating shifts, including night work, weekends and holidays. Incumbent of the position may be required to deploy primarily in support of Secretary's Field Support Teams and Crisis Action Teams in response to elevated threat levels, incident responses, National Special Security Events (NSSE), or training and exercises. Such deployments will require deploying to areas outside the National Capital Region and will require extended or rotational hours of work for an extended period of time. Deployment areas may be suffering the effects of a natural or man-made incident and deployments may be done under short notice, into expeditionary environments for at least 30 days. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (5 U.S.C. 7501-7533 and 5 CFR, Part 752, as applicable).

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: https://ope.ed.gov/dapip/#/home.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: http://www.ed.gov/admins/finaid/accred/index.html .

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.

Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

Contacts

• Address Department of Homeland Security Headquarters OCHCO/HRMS/MS #0170 6595 Springfield Center Drive Springfield, VA 20598-0170 US
• Name: Stephanie Hutchins
• Email: [email protected]