Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to exercise second level supervisory and managerial authorities over the 690th Network Support Squadron (690 NSS), Network Services Flight at Lackland AFB. Supervises 36 military personnel, 6 civilians and oversee the work of 204 contractor personnel. Provides support for all 622 contractors across four NSS locations.

Duties

DUTY 1: Plans, organizes, and oversees the activities of the 690 NSS Network Services Flight Plans Element. DUTY 2: Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors. DUTY 3: Represents the 690 NSS with a variety of installation and functional area organizations. DUTY 4: Functions as a senior technical advisor on contract and budget activities. Plans and coordinates all phases of the acquisition, implementation, and integration of IT assets.

Requirements

• U.S. Citizenship Required
• All new CES employees are required to complete a three-year CES trial period
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This posn is subject to provisions of the DoD Priority Placement Program
• Must be registered for Selective Service, see Legal and Regulatory Guide
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Overtime may be required as workload demands and in some cases with no notice due to urgency of time sensitive matters. Shift work may be required if assigned.
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• High degree of judgment, resourcefulness, originality, and the ability to foresee the impact of changing technology is desired.
• Employee must be able to acquire and retain the appropriate security clearance. The employee will handle classified and sensitive information.

Qualifications

This is a GG-13 position in the Cyber Excepted Service (CES). The GG-13 duties for the "Professional" work category are at the "Full Performance" work level and are equivalent to those at the GS-13 level. The selectee's salary will be set within the grade equivalent to a GS/GG grade based on the selectee's qualifications in relation to the job. In order to qualify, you must meet the quality experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, 2210 (Alternative A). *** Salary ranges includes local market supplements *** BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: BASIC REQUIREMENTS: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. NOTE: IN ADDITION TO MEETING THE BASIC REQUIREMENTS ABOVE APPLICANT MUST ALSO MEET THE QUALIFICATION REQUIREMENTS LISTED BELOW. EXPERIENCE REQUIRED: Your resume must reflect the quality level of experience which demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for successful job performance required for this position. Examples of creditable experience include knowledge of cyber systems' operational capability and functionality along with knowledge of running a Service Desk. In addition, knowledge of the capabilities and limitations of advanced network equipment (e.g. Standard Desktop Configuration; Account Auditing, routers, switches, bridges, gateways, firewalls, proxy services, mail relay services, vulnerability and patching services; monitoring and metrics services and application servers). In addition, Knowledge of safety, ITSM, project management and security regulations, practices, and procedures. Note: Creditable experience may include previous military experience, experience gained in the private sector, or experience gained in another government agency. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of cyber systems' operational capability and functionality along with knowledge of running a Service Desk. In addition, knowledge of the capabilities and limitations of advanced network equipment (e.g. Standard Desktop Configuration; Account Auditing, routers, switches, bridges, gateways, firewalls, proxy services, mail relay services, vulnerability and patching services; monitoring and metrics services and application servers). 2. Knowledge of safety, ITSM, project management and security regulations, practices, and procedures. 3. Knowledge, skills and abilities in the industry best practice areas of project management, computer security management, information technology service management, contract management and adult education. 4. Ability to plan, organize, and direct the functions and mentor, motivate, and appraise the staff of an organization through subordinate supervisors. 5. Ability to analyze, plan, and adjust work operations of one or more organizational segments to meet program requirements and objectives within available resources. 6. Ability to communicate both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. CONDITIONS OF EMPLOYMENT CONTINUED: Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one of more of the fields identified above and requirement the development or adaptation of applications, systems or networks is highly desirable. Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of the six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position. This position is designated as a key position IAW AFI 36-507. Duties of this position are essential to the accomplishment of wartime/contingency operations. Incumbents of key positions must be removed from their military recall status if alternative for filling of the position during an emergency are not available.

Contacts

• Address Cyber Excepted Service 550 C Street W JBSA Randolph AFB, TX 78150 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]