The Office of Research and Development is seeking a full-time Program Support Assistant for the Center for Healthcare Organization and Implementation Research (CHOIR) at the VA Medical Center in Bedford, Massachusetts. The incumbent will be responsible for administrative tasks for current and future research studies, working independently within the administrative team, as well as with study teams. This is a term position not to exceed 6/30/26 but is likely to be extended up to 3 years.

Duties

Major Duties: Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the study and center. Monitor budgets for research projects and grants. Involved in the tracking of funding and in the preparation and editing of proposals for VA based grants. Maintains system of program-specific data to track items such as project budget and spending. Develops and implements procedures to enable document flow and accurate filing of time sensitive records. Provide administrative and clerical support work to support the activities of the study and center, including email updates, preparation for meetings, and performing data entry into databases. Monitor and provide monthly review of research credentialing portal to confirm study employees can continue to conduct research. Contact non-compliant staff and work with the individual to obtain compliance to avoid any impact to the study. Provide excellent customer service to internal and external customers. Planning, coordination, and execution of business functions, resource allocation, and production. Work Schedule: Monday - Friday 8:00 AM - 4:30PM Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Support Assistant/PD034650 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2024. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the study and center. Track various databases for accuracy and resolve discrepancies. Monitor budgets for research projects and grants. Involved in the tracking of funding and in the preparation and editing of proposals for VA based grants. Provide administrative and clerical support work to support the activities of the study and center, including email updates, preparation for meetings, and performing data entry into databases. Monitor and provide monthly review of research credentialing portal to confirm study employees can continue to conduct research. Contact non-compliant staff and work with the individual to obtain compliance to avoid any impact to the study. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Bedford ORD VISN 1 200 Springs Road Bedford, MA 01730 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]