This position serves as the Council Management Director for the Client Portfolio Management Office (CPMO) within the VHA Office of Health Informatics (OHI), Office of Clinical Informatics (OCI). The CPMO plays an essential role in supporting the user experience across the VHA enterprise in its interactions with the Electronic Health Record (EHR) system as part of its EHR Modernization (EHRM) initiative. This vacancy may be filled in Washington, DC or a location to be determined

Duties

Serves as the official supervisor of the Council Management pillar of CPMO, reporting to the CPMO Director, as well as serving in an advisory role intended to bring understanding and efficiency to the workflow of clinicians who use a variety of electronic records to document Veterans' care. Leads VHA Central Office-level equity by serving as a resource by working within the CPMO and as a key part of EHRM support functions for decision-making governance, issue/problem decision management, and analysis. Provides management and oversight on all support resources for Council activities and deliverables by CPMO, EHR vendor, and related subsidiaries; as well as process direction and process optimization for CPMO-supported Council activities, such as CPMO- directed council service delivery, defining turnaround times, and providing escalation. Duties include but are not limited to:

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met: Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND Selective Factor: This position includes a selective factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration. The selective factors for this position are: Experience as a healthcare leader implementing Health IT solutions at the national level, providing management, functional, and/or technical leadership to Enterprise-level Subject Matter Expert (SME) teams to develop people, process, and technology solutions in support of clinical and business decisions. Experience providing senior management and/or executive consulting and strategic advice at the request of healthcare executives regarding trends in health informatics or information systems to optimize the capability and the use of the healthcare information technology. Demonstrable experience applying knowledge of health care to manage and plan enterprise-wide healthcare information systems integration, develop processes for workflow standardization, define requirements, and/or establish procedures to work efficiently with SMEs. AND GS-15 grade level: One year of specialized experience (equivalent to the GS-14 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Executive level experience providing a program and project-level framework in which cross-organizational issues can be addressed, mitigated, and consolidated for senior leadership consideration. Experience leading interagency departmental policy and planning deliberations and maintaining accountability for the decision-making process. Experience as a health care manager with expertise in surveillance/risk/quality management methods, resource management, personnel administration, customer relations management, and business reporting system design and planning. Experience which has led to mastery level knowledge of legislative, administrative and technical regulations, standards, statutes and regulations as they relate to healthcare, health informatics, and patient safety. Experience serving as a senior management official of a diverse, multi-professional team, and making independent decisions about the appropriate allocation of time and effort to individual and collaborative work. There is no educational substitution for the GS-15 level but you may use education to meet the Individual Occupational Requirement (IOR). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address VHA Service Center - 1 6100 Oak Tree Boulevard Independence, OH 44131 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]