This position is in the VHA Office of Health Informatics (OHI) Clinical Informatics and Data Management Office (CIDMO) Client Portfolio Management Office (CPMO). The incumbent serves as the Issue Intake Manager for the Issue Management Team, which is responsible for the collection, tracking, dissemination, and disposition of health informatics issues submitted from stakeholders of the VHA's Electronic Health Record

Duties

MAJOR DUTIES: Duties include but are not limited to Coordinates documentation of health informatics issues with staff members and support from dedicated health informaticist subject matter experts as required. Ensures that the highly complex problems regarding the Electronic Health Records Management (EHRM) process that come into the CPMO are triaged, refined, and fully prepared for briefing clearly to other members of the CPMO, the National Councils, and other relevant VHA stakeholders so that they may be resolved by the relevant National Councils. Contributes to the maintenance of a thorough record of issues and decisions across the issue life cycle, interfacing with systems dashboards that capture the overall CPMO program scope and effort. Provides substantive input to the overall communications and reporting program trajectory to achieve goals and monitor progress to ensure milestones are met in concert with CPMO leadership. Identifies trends in issues arising from the field, as well as any patterns in how issues are addressed, regularly reporting to Issue Management and CPMO leadership on their observations. Cultivates and maintains effective relationships with key partners across OHI, program offices, and stakeholders that impact informatics from the central office level through the facility level. Work Schedule: Monday-Friday 8:00am-4:30PM Position Description Title/PD#: Supervisory Health System Specialist/PD274020 Physical Requirements: The work is primarily sedentary in nature.

Requirements

• You must be a U.S. Citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 14 position you must have served 52 weeks at the GS 13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor: This position includes selective placement factors (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective placement factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration. The selective placement factors for this position are: Experience managing, leading, supervising, and developing health administration or informatics programs. This experience must include successful outcomes, interacting with at least some partners or stakeholders at regional and/or national levels. Healthcare management or information management experience which includes regular interface with clinical informatics and systems experts, providing continuous program and project updates to stakeholders and leadership for high interest initiatives, preferably focused on messaging around the EHR modernization initiative. Demonstrated expertise distilling issues related to information systems and health care use of information systems into clear communications for field submitters, National Councils or other stakeholders with the appropriate domain and competency. Individual Occupational Requirement: Positions in the occupational series 0671 MUST MEET 1 of the following bullet points: Possess an Undergraduate or Graduate degree with a major field of study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. -AND- You may qualify based on your experience and/or education as described below: Specialized Experience: You must have specialized experience equivalent to at least the next lower grade Gs 13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience serving as the authoritative subject matter expert on tracking and managing informatics issues currently under investigation across the EHR user base, as well as in capturing ongoing trends on the scope and type of informatics issues that are key to ensuring VHA providers can best serve their patients. Extensive experience distilling issues related to clinical applications of EHR into a clear, analytical format for communication to Councils and other stakeholders with the appropriate domain and competency. Experience working closely with other VHA and VA Offices to receive, process, and communicate issues related to EHR user interfaces and health informatics, to include data with VHA's EHR systems and compliance with the rules and regulations of governmental health programs. Experience providing direction, leadership, collaboration, and technical advice on informatics issues to other parts of OHI, VA Central Office (VACO) program offices and stakeholders within the Veterans Integrated Service Networks (VISNs). You will be rated on the following Competencies for this position: Administration and Management Health Informatics Stakeholder Management Planning and Evaluation Analysis and Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary in nature. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address VHA Service Center - 1 6100 Oak Tree Boulevard Independence, OH 44131 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]