Investigations (INV) promotes the integrity, efficiency, and effectiveness of TSA's people, programs, and resources through objective criminal and administrative investigations. This program analyst position is located in INV's Headquarters Operations. The College Graduate Authority offers developmental experiences in the Federal Government intended to promote careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs.

Duties

You will be performing assigned duties under the general direction of a manager or more experienced employees. Typical duties include but are not limited to: Analyzes systems, processes and procedures for assigned program area(s). Applies guidelines and standard operating procedures to support program operations. Applies qualitative and quantitative analytical and evaluative methods and techniques to identify issues that impact effectiveness and efficiency of program operations. Compiles, tracks, and analyzes moderately complicated statistical and narrative data for inclusion in operational reports. Uses automated systems and databases to analyze and verify data. Reviews and analyzes operational and administrative processes and recommends improvements to close process and procedural gaps. The major duties described above reflect the full performance level of this position. Typically, the lower pay band (F Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.

Requirements

Qualifications

Applicants must meet all eligibility and qualifications requirements by the closing date of the announcement including college graduate eligibility, specialized experience and/or education, and selective placement factor(s), as defined below. To meet the minimum requirements for this position, you must: (1) Meet the Eligibility Requirements for College Graduates; (2) Provide a copy of transcripts for verification; AND (3) Meet the Minimum Qualification Requirements. College Graduate Eligibility Requirements: Completion of all requirements for a bachelor's or graduate-level degree from a qualifying educational institution within the previous two (2) years; or Due to military service obligation, was precluded from applying to the Recent Graduates Program during any portion of the 2-year eligibility period described above shall have an intervening period of obligated service of at least four years in the uniformed services, the two-year eligibility begins on the date of discharge or release from uniformed service Minimum Qualification Requirements: Applicants must meet the specialized experience and/or education requirements shown below. If qualifying based on experience, your application or resume must clearly show that you possess the specialized experience requirements. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. At the SV-F (GS-09) level: Specialized Experience: Must have one full year of specialized experience at the SV-E (GS-07) pay band in the Federal Service or equivalent pay band or equivalent experience in the private or public sector that demonstrates the skills needed for this position. Experience at this level includes Experience analyzing problems to identify significant factors, gather pertinent data, and recognize solutions; AND Experience in planning and organize work; AND Experience in communicating effectively orally and in writing. -OR- Substitution of Education: A Bachelor's or higher-level degree in any field from an accredited college or university. -OR- Combination of Experience and Education: Combinations of successfully completed graduate level education and experience may be used to meet total qualification requirements for this position and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. Must have of a combination of education and experience as described above. (Must submit transcripts). At the SV-G (GS-11) level: Specialized Experience: Must have one full year of specialized experience at the SV-F (GS-09) pay band in Federal Service or equivalent pay band or equivalent experience in the private or public sector that demonstrates the skills needed for this position. Experience at this level includes Experience conducting studies of work processes and identifying, analyzing, and recommending solutions to improve operational efficiency and effectiveness; AND Experience researching evaluating and analyzing a variety of information and materials from a wide range of sources; AND Experience using standard office automation programs and systems, databases, and computer applications to support data collection, analysis, and reporting. -OR- Substitution of Education: Completion of a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree; OR LL.M., if related. -OR- Combination of Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements and may be computed by first determining the total qualifying experience as a percentage of the experience required for the pay band; then determining the education as a percentage of the education required for the pay band; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for the pay band. Must have a combination of education and experience as described above. GRADUATE EDUCATION: Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. lf that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a copy of your college transcript as proof that you meet the eligibility and qualification requirements for the position to which you are applying. You may submit unofficial copies of transcripts at the initial phase of the application process; however, if selected, you will be required to submit official transcripts prior to entrance-on-duty.

See "Required Documents" section for more details.

All academic degrees or course work must be completed in an educational institution that has obtained accreditation from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov/.

Contacts

• Address DR - Investigations 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]