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Job opening: Lead Administrative Support Assistant

Salary: $44 117 - 57 354 per year
City: Boise
Published at: Aug 16 2024
Employment Type: Full-time
This position is located in the Behavioral Health Service of the Boise VA Medical Center, Boise, ID. The incumbent functions as the Behavioral Health Program Specialist and reports directly to the Associate Chief of Staff (ACOS) and the Administrative Officer (AO) of Behavioral Health. The Lead Administrative Support Assistant provides specialized program support to the Associate Chief of Staff and Administrative Officer of Behavioral Health.

Duties

Incumbent is the Lead Administrative Support Assistant to the Associate Chief of Staff (ACOS) and the Administrative Officer (AO) for Behavioral Health as well as all Service discipline Chiefs and program supervisors to include: Psychiatry, Psychology and Social Work Services. The incumbent functions as a lead administrative team member who will distribute and balance the workload among employees in accordance with established work flow or job specialization, assure timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy. In the absence of the BH Service AO, the incumbent will be acting Administrative Officer working collaboratively with the Service Data Analyst in this capacity. Oversight duties for the Lead Administrative Support Assistant will include; contract management, human resources, budget management, and addressing service regulatory issues, in addition to regularly assigned duties. The incumbent develops, initiates, and coordinates administrative action plans, day to day workload processes and flows, and analyzes workload projections in order to maximize personnel utilization and timeliness using independent judgment and analytical ability to maintain and improve administrative functioning of the Service. ? Estimate and report on expected time of completion of work, and maintain records of work accomplishments and time expended and prepare production reports as requested. Lead Administrative Support Assistant will be assigned membership on key Behavioral Health Service committees, to include Core Leadership, Executive Council and Budget Committee which deal with issues such as space allocation, budget allocation, quality improvement activities, performance improvement, training, and overall functioning of the Service. Monitors and updates physicians' absences and on-call schedules. Prepares and reviews reports, memos and letters to identify potential problems, areas of concern or issues that require attention, when issues are identified incumbent communicates information to the appropriate person and assists with implementation of solutions as necessary. Monitors fund control points assigned to Behavioral Health programs involving the Health Care of Homeless Veterans (HCHV), Evaluation and Brief Treatment PTSD Unit (EBTPU), Grant Per Diem programs, Mental Health Intensive Care Management (MHICM) programs and Compensated Work Therapy CWT). Verifies fund control point balances for accuracy based on need and initiates increases or decreases in funding as necessary. Processes monthly invoices for Behavioral Health fund control points. Receives invoices, verifies for accuracy, acquires necessary approval signatures and submits invoices to Austin Service Center. Acts as approving official for the Online Certification System (OLCS) once invoice has been processed. Maintains purchase card for Behavioral Health, making necessary, approved purchases and processes through the VA Purchase Card Program. Processes all Service travel/training request via Fed Traveler from initial requests through completion of expense reports. Lead Administrative Support Assistant will provide administrative support to the Service AO/COTR with duties relevant to Service Contract administration and management, credentialing and privileging of service professional staff, and budgetary management. Maintains and possesses current knowledge of Service procedures, policies, standards, and directives, and provides information and education to Service staff upon request. Obtains needed information from Facility, VISN and VACO recourses to assist leadership in the resolution of problems. Processes and monitors Notification of Personnel Action (SF52) and assists with processing staff time and leave records. Inputs and monitors training information via TEMPO and monitors training requirements initiating follow-up for completion. Instruct employees in specific tasks and job techniques and make available written instructions, reference materials and supplies. Give on the job training to new employees in accordance with established procedures and practices. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description Title/PD#: Lead Administrative Support Assistant/PD601800 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required. Physical Requirements: The work is generally sedentary, but requires some walking and standing.

Requirements

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. You may qualify based on your specialized experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Establishing work to advise and prepare reasonable and workable recommendations for service level issues, Advising and preparing to establish work related priorities, taking into consideration the range of requirements, Developing assessment studies and/or reviews to determine the cause and scope of identified or suspected problems and ability to recommend appropriate/effective actions, and Ability to communicate effectively, both oral and in writing. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Contacts

  • Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
  • Name: Wayne Newport
  • Phone: 541-440-1000 X40116
  • Email: [email protected]

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