These positions are located in the Vocational Rehabilitation and Employment (VR&E) division of the Jacksonville, FL , Saint Petersburg Regional Office (VARO) where the incumbent is assigned to the Vocational Readiness & Employment (VR&E) Division under the VR&E Officer, Assistant VR&E Officer and Supervisory Vocational Rehabilitation Counselor (VRC). He/She is responsible for supporting the VR&E Division in performing a variety of administrative, technical, and program support duties.

Duties

Major Duties: Responsible for assisting the Vocational Readiness Counselors (VRC) and the Employment Coordinators (EC) with technical management of the VR&E caseload and aiding Veteran clients. Collaborates with VRCs, RAS, DVOPs, and program participants to resolve issues pertaining to the participant's rehabilitation program. Assists program participants that are eligible for the VR&E program under USC Chapter 31 and carries out basic function in case management. Liaise with clients and employment service contractors and recommend various phases of employment contract services when warranted by case facts. Review contractor reports and billing for quality and accuracy, and recommends certification of invoices for payment. Resolves problems; disseminates information and explains program requirements. Provides for Chapter 31 benefit consultation to Contract RASs, School and Training Officials and VR&E Staff as required. Performs case management administrative support duties such as completing general eligibility determinations, obligating contract task orders, inputting subsistence and employment adjustment allowance awards, entitlement extensions, preparing medical referrals, enrollment authorizations and reviewing vouchers for payment. Serves as System Administrator for the automated case management systems, CWINRS. runs batch processor, initiates terminal server batch processor and letter file, adds custom letters and forms, and maintains and updates system information as well as instructs new employees on its use and troubleshooting user problems. Processes Dependency Updates and Appointments as needed. Work Schedule: 8:00am-4:30 pm Telework: Available. Virtual: This is not a virtual/Remote position. Position Description/PD#: 39899A & 39898A Promotion Potential: GS-09 Relocation/Recruitment Incentives: Unavailable Financial Disclosure Report: Not required.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. GS-07 position you must have served 52 weeks at the GS-05. GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience and/or education as described below: Specialized experience GS-7: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-5). In addition to the skills for the (GS-05) level, specialized experience at the GS-7 level is defined as responsible for human services or general office administration. Examples of experience would typically include: alpha-numeric filing, completing telephone outreach, responding to telephone and written inquiries; scheduling appointments; financial transactions to include computer data entry, and appropriate customer and peer relationships/communication. OR Education substitution of 1 full year of graduate level education OR Superior Academic Achievement (SAA). SAA is based on a GPA of 3.0 or higher out of a possible 4.0; class standing in the upper third of graduating class; or election to membership in a national scholastic honor society OR Equivalent combinations of Specialized Experience and Graduate level education. [To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 18. Add the two percentages. The total percentage must equal at least 100% to qualify.] Specialized experience GS-9: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07). In addition to the skills for the GS-7 level, specialized experience at the GS-9 level must document experience in the following: Knowledge of benefits and services available to assist program participants understanding and completing program requirements. OR Education substation of a Master's or equivalent graduate degree; or Two (2) full years of progressively higher-level graduate education leading to such a degree; or LLB. or J.D., if related OR Applicants may combine education and experience to qualify at the GS-09 grade level: When substituting you can only use graduate level education you have earned. To calculate, first identify the percentage of required education you have earned. Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify. For example, an applicant who has 27 semester hours of graduate level education (i.e., 50% of graduate education in excess of the first 18 semester credit hours earned) and 6 months of creditable specialized experience (i.e., 50% of the required experience) would equal 100% of the required experience for the GS-09 grade level. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. There may be some walking, standing, bending, and/or carrying of light items and shall involve travel to other locations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Petersburg Regional Benefit Office 9500 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Jessica Soto-Pujols
• Email: [email protected]