Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Headquarters, Office of the EAC; Front Office; Workforce Services located in Washington DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

This position will allow you to use your expertise in managing and overseeing programs which have agency-wide and government-wide impact. This position starts at a salary of $139,395.00 (GS-14, Step 1) to $181,216.00 (GS-14, Step 10) .Apply for this exciting opportunity to direct programs that strengthen the Department's ability to protect the homeland. Typical duties include: Facilitating effective workforce services coordination between senior leadership, assigned offices, directorates, directorate liaisons, Office of Facilities and Asset Management (OFAM), Office of Information Technology (OIT), Human Resource Management (HRM), and other stakeholders as required. Using a high degree of independent judgment to develop comprehensive long-range workforce services planning (employee onboarding, separations, performance management, awards, training, telework, equipment and asset planning, budget and contract support, and various other employee support programs) for offices under Headquarters Support Division (HQSD) purview. Generating and maintaining various reports, updating/providing information for various program trackers and standard operating procedures (SOP) as well as performs routine audits of trackers and SOP, identifying discrepancies in equipment, space, program information and data. Leading the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization; adjusting accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product. Monitoring and reporting on the status and progress of work, trains or arranges for the training of team members, serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing comprehensive long-range workforce services planning (employee onboarding, separations, performance management, awards, training, telework, equipment and asset planning, budget and contract support and various other employee support programs). Conducting studies or analyses on the execution of resource pans to ensure the desired results are achieved based on changing missions and programs Providing analytical data reporting of supported offices to capture overall status of workforce support to include IT equipment and support, logistics, budget, procurement and facilities for assigned offices across the agency. Planning, developing, and coordinating projects through briefings and presentations Providing guidance and interpretation of policies and procedures to clients and senior managers NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/19/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Field Operations Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]