The VA St. Louis Healthcare System (VASTLHCS) is recruiting for a Lead Program Analyst (Informatics), in the Technology, Innovation, and Development (TID) Service which is organizationally aligned Associate Director of Operations. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Duties

VA St. Louis Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Duties include, but may not be limited to the following: Serves as team leader over a group of Program Analyst (Informatics) positions. Responsible for assigning, monitoring, and reviewing the work performed by subordinate team members. Ensures that the organization's mission and vision are communicated to the team and integrated into the team's goals, work plans, and work products. Identifies, distributes, and balances workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization and adjusting to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks. Trains or arranges for the training of team members in methods and techniques of technical skills and team building and working in teams to accomplish tasks or projects. Reports to the supervisor periodically on team's work accomplishments, training needs and work processes. Assists in the management, assessment, design, integration, modification, maintenance, and analysis of programs and processes related to the field of health informatics. Serve as liaison between clinical staff and technical staff and manage all administrative aspects of their programs and projects. Develops targeted, mission-aligned, program goals and objectives that are clearly defined, specific, measurable, attainable, relevant, and timely. Aids in the development and implementation of policies, procedures, and organizational tools to ensure program success. Cultivates and maintains effective relationships with key partners and stakeholders that impact informatics from the central office level, through the facility level. Cultivates a healthy working relationship between the Offices of Information and Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health information technology (IT) solutions and workflows, for the benefit of all staff and Veterans. Cultivates a healthy collaboration between enterprise and facility level clinical / biomedical engineering staff and health informatics, ensuring that patient care technology is effectively and efficiently integrated into the clinical process. Effectively aids in the creation, integration, dissemination, and management of data for all enterprise applications, processes and entities requiring timely and accurate data delivery. Applies developed data pipelines and reporting systems consisting of relevant and timely measures to quantify deficiencies and visualize improvements over time. Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them. Assist in the identification and documentation of end-user requirements and budget for clinical software solutions; conducts market research and evaluates candidate products; develops and executes implementation plans and evaluates implementation results. Ensures clinical input in the development and management of the (VHA) business architecture, which structures and communicates the VHA healthcare business, and includes descriptions of business behaviors, functionality, processes, and the flow of information that is required to achieve VHA's mission. Ensures the VHA EHR operates in a way that improves patient care, ensures patient safety, and meets the needs of providers. Assists in the evaluation, documentation, prioritization, and recognition of requirements for the improvement of the EHR and other systems in collaboration with the end-user. Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Provides formal and informal education and in-services to facility staff as required to facilitate program success. Performs other duties as assigned. Work Schedule: Monday - Friday, 0730am - 4:00pm Telework: Ad-hoc _ Situational as needed. Virtual: This is not a virtual position. Functional Statement #: 99394S

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Grade Determinations: For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. You Will Be Rated on the Following Competencies for This Position: Serving as the knowledge expert for the electronic health record and associated clinical software. Identifying and assessing end-user educational requirements and training needs, then developing and delivering appropriate training programs. Managing the development and execution of complex projects. Providing training on how to accurately gather and utilize pertinent clinical and administrative information. Training employees on how to successfully integrate software applications for clinical services. Using databases and registries, formulating tools to support patient care and ensuring quality management and clinical oversite. Extracting, analyzing and providing data to assess treatment impacts. Overseeing and monitoring end user satisfaction to drive enhancements. Serving as Subject Matter Expert (SME) in Health Informatics System. Working and training closely with employees from all levels and all disciplines across multiple organizations. Participating in the development of clinical decision-support systems and decision support systems. Improving efficiency and effectiveness of processes by utilizes knowledge of human factors. Reviewing, interpreting, and providing recommendations for the revision of regulatory guidelines, policies and standing operating procedures. Consulting, advising, and educating all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Initiating, developing and executing complex projects that support veterans' health care needs, collaborating effectively in a lead role. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA St Louis Health Care System 1 Jefferson Barracks Drive St. Louis, MO 63125 US
• Name: Sonya Harris
• Phone: 202-948-6715
• Email: [email protected]