The Supervisory Program Specialist assists the Regional Office Director in the effective, efficient, and economical direction, control, and operation of the Veterans Benefits Administration's program of benefits and services provided by law for veterans, their dependents, and beneficiaries, and services for other agencies, allied governments, and miscellaneous beneficiaries within the limitations of established policies and delegated authority.

Duties

Specific duties include, but are not limited to: Interprets Regional Office policies and procedures, national mandates to investigate and solve problems arising in the Regional Office's administration of Veterans Benefits programs and services; Delegates authority and responsibility in line with VA policies and procedures to supervisory staff exercising control and circumstances required to facilitate efficient and effective management that ensures that benefits/services are provided in a timely, objective manner concerning speed, accuracy, customer satisfaction, and employee development; Determines and develops long and shortrange plans to achieve the Regional Office goals; Establishes internal policy, determines program emphasis, and establishes procedures for the Regional Office to coordinate and communicate with internal and external customers effectively; Directs the administration of an influential position management program. Reviews and evaluates RO managers for conformity to established policies and standards and ensuring high quality and timely performance of the Regional Office. Promotion Potential: This position is being announced at the full performance level. Work Schedule: Full time, Monday through Friday, 8:00 am-4:30 pm. Hours may vary to effectively carry out the mission. Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist (Supervisory Staff Assistant); 41831-0 Relocation/Recruitment Incentives: Relocation expenses and services (Permanent Change of Station - PCS) are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12) months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. Click here for more information. Financial Disclosure Report: Required - Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450, under 5 CFR 2634.904(a) prior to entering on duty and annually thereafter.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process
• PCS (BVO) Relocation Expenses are ONLY authorized for selectees choosing to physically relocate to the Official Duty location of Des Moines, IA.
• In consideration of the payment of expenses for travel and transportation, the selectee must agree to remain in federal service for twelve (12) months following the date of transfer.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/19/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to(1) Supervising, managing, or serving as a project lead to accomplish performance and project goals; possess knowledge and/or practical application of employee relations (e.g., performance or conduct based actions) and labor relations (e.g., grievance process or negotiations) practices; (2) Establishing priorities and determining resource needs to meet program objectives; (3) Directing, coordinating and approving a full range of personnel management actions and organizational change proposals; (4) Directing comprehensive and complex program reviews; (5) Monitoring and controlling program progression and effectiveness through analysis of policies, directives and organizational short and long range goals. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: This work normally involves mental rather than physical exertion. This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folders, claims files). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Des Moines Regional Benefit Office 210 Walnut St Des Moines, IA 50309 US
• Name: Elena Kabanova
• Phone: 303-914-2688
• Email: [email protected]