Job opening: Assistant Director, Claims Operations, CM-1101-00 (Government-wide)
Salary: $160 973 - 275 000 per year
Relocation: YES
Published at: Aug 07 2024
Employment Type: Full-time
This position is located in the Division of Resolutions and Receiverships (DRR), Receivership Operations Branch, Claims Operations Section of the Federal Deposit Insurance Corporation, in either San Francisco, CA, New York, NY, Dallas, TX or Washington, D.C.
FDIC Corporate Managers (CM) are in the Federal competitive service and not in the Senior Executive Service (SES).
Salary reflects a pay cap for this position of $275,000.
Duties
Manages and directs all aspects of mission critical work associated with the broad range of issues, problems, and challenges involving claims and closing processes for failing financial institutions.
Provides expert assistance and technical advice to management on administrative problems and matters related to the receivership claims process and 360.9 compliance program.
Directs contractors and staff conducting the receivership claims process and the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule 12 C.F.R. § 360.9.
Advises executive leadership on complex issues, to include researching insured depository institutions for specific purposes such as mergers, acquisitions, changes to information technology systems, determining changes in risk profiles, monitoring compliance follow-up requirements and determining progress, and investigating adverse or unusual situations to assist in enhancing resolution readiness.
Prepares oral and written presentations to senior management officials of the Corporation as well as officials of other agencies concerning claims matters, negotiated transactions, and resolution activities and initiatives.
Monitors and evaluates program effectiveness and execution by making determinations on highly complex deposit insurance, non-depositor, and failed bank employee benefit plan related claims.
Analyzes and recommends changes to the Corporation’s existing policies and procedures to improve effectiveness of processes and to ensure accurate implementations and compliance to claims activities resulting from failed financial institutions.
Serves as the principal liaison for coordinating activities with and obtaining resources from organizations involved in the resolutions, claims, and 360.9 processes, including the Legal Division, the Division of Risk Management Supervision, the Division of Depositor and Consumer Protection , the Division of Complex Institution and Supervision and Resolution and the Division of Finance. Develops and implements plans to ensure that trained staff are available for a wide range of claims activity.
Exercises supervisory personnel management authority and ensuring that all operating programs under their direction are administered effectively and in accordance with statutory mandates and broadly stated objectives and priorities; conducts the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc.
Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.
Qualifications
To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, skills, and abilities and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments.
Leadership Experience: Experience in leading and coordinating projects, including establishing expectations, reviewing work products/services, monitoring progress, and providing guidance and feedback to team members.
Technical Experience 1: Experience in managing and directing work associated with the receivership claims process and the implementation of the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule 12 C.F.R. § 360.9; and
Technical Experience 2: Experience in conducting comprehensive presentations in formal settings to internal and/or external stakeholders with regards to resolution activities such as claims operations.
You do not need to respond separately to these competencies/KSAs. Your resume will serve as a response to the competencies/KSAs.
Applicants must provide details of the duties performed as they relate to the qualifying experience and competencies. Experience must be explicitly stated in the resume as experience not specifically described in the resume cannot be assumed. Resumes that are vague or don't address specific requirements will not receive maximum consideration.
Education
There is no substitution of education for the experience for this position.
Contacts
- Address Federal Deposit Insurance Corporation
FDIC Human Resources Branch, Executive Resources
3501 Fairfax Dr.
Room VS-D3027
Arlington, Virginia 22226
United States
- Name: Chiquita Evans
- Phone: 571-438-3980
- Email: [email protected]