This position is located within the Veterans Affairs Central Virginia Health Care System Pharmacy. The GS-10 Pharmacy Inpatient Technician Supervisor is responsible for the supervision of all inpatient pharmacy technicians and those staff members who fall under the inpatient pharmacy organizational chart, and volunteers. Incumbent evaluates, coordinates, and provides supervisory oversight for all technical aspects of pharmacy in relation to operational and clinical areas of pharmacy.

Duties

Duties to include but not limited to the following: Utilizes and displays tenants of High Reliability Leadership to encourage collaboration amongst pharmacy technicians throughout the service line, utilizing huddles to encourage process improvement and lean management concepts to maximize resource utilization within the organization. Develop the work schedule, plan and grant leave and rotate duties of the pharmacy technician staff. Assures that personnel are scheduled in such a way as to provide consistency of coverage and to accommodate planned leave and promote employee morale, is responsible for tracking and submitting pharmacy technicians time biweekly. Continuously analyzes and reassesses priorities, redirecting staff across the service line to assure that workload demands are accomplished in the most effective, efficient, and economic manner possible. Oversee specialty areas as required and assigned. Engage in development and/or implementation in best practices for clinical technician support of complex operational pharmacy technician programs or clinical pharmacy services. Assist with the development of performance standards that are realistic, challenging, and supporting the organizational mission, vision, and goals. Responsible for ensuring all employees meet performance standards and competencies. Identify areas for improvement as needed. Serves and collaborates on facility workgroups and committees to maximize utilization of pharmacy technician responsibility and input to process changes. Serves as a member of VISN teams to enhance pharmacy technician roles and/or lead a VISN team for program expansion, VISN standardization or technology implementation. Leads implementation of new programs and standards for pharmacy technicians of all practice areas. Develop justification for new position requests for review by the Chief of Pharmacy and facility resource management board. Assists the Chief of Pharmacy in interviewing and selecting new employees and candidates for promotion and/or reassignment. Ensure compliance with Human Resource Speed of Hire requirements. Make recommendations and complete required documentation for employees for performance awards and other forms of recognition. Review on annual basis each subordinate's competencies and complete performance evaluations for subordinates. Ensure any deficiencies are properly noted and training/re-training is scheduled in a timely manner. Utilizes Just Culture concepts to recommend counseling and disciplinary action based upon conduct under the supervision of the Chief of Pharmacy Supervisor with guidance from Employee Labor Relations; will serve as a proposing official for disciplinary action. Collaborate with union partners to maintain a constructive and collaborative work environment in accordance with OPM and Master Agreement guidelines. Conduct technician meetings to assure proper updates of departmental and hospital communications. Prepare various management reports as delegated to include, but not limited to: High-cost drug inventory, ward stock, automation, competency, controlled substance reports, clinical technician workload impact, and contract compliance. Serves as a leader to collaborate with pharmacy supervisors and staff to identify areas of duplication of efforts and develops solutions to streamline processes, reduce waste, save costs, and improve patient care. For identified areas of concerns, works independently to develop potential resolution and action plan to quickly minimize inefficiency or patient safety concerns. Develops an environment of transparency with facility and pharmacy leadership and all staff to encourage open communication and safety event reporting. Develop and implement necessary administrative audits such as wait time audits and workflow analysis. Effectively evaluates pharmacy activities to assist management to obtain short and long-range objectives and goals. Assists in preparation of national, local, and special accreditations of pharmacy service. (Joint Commission, Inspector General, Controlled Substance Inspections, Drug Enforcement Agency) This includes documentation record updates, development of specific training and preparation of staff and compliance of policy and procedures. Proactively evaluates and analyzes data for self-driven (independent) performance improvement projects, workload analysis and statistical reports. Utilizes knowledge of pharmacy program to develop new standards to determine effectiveness of processes. VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Work Schedule: Rotating depending on needs of service Telework: Ad-Hoc Functional Statement #: 00000 Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English proficiency PTCB or NHA certification May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Experience: One year of progressively complex experience equivalent to the lower grade level of GS-09. Grade Determinations: In addition to the experience above, the candidate must demonstrate the following KSAs and meet any additional KSAs for the assignment, if indicated: Ability to analyze data for performance improvement projects, workload analysis and statistical reports. Ability to prepare for and maintain special accreditations, inspections and reviews (e.g., The Joint Commission, Office of Inspector General, American Society of Health System Pharmacists, controlled substances inspections). Ability to solve problems and implement corrective actions to maximize outcomes in their program area. Knowledge of human resources administration, including such functions as the ability to monitor and evaluate performance, interview and select applicants and initiate counseling and/or disciplinary processes. Skill in troubleshooting problems and formulating solutions within complex specialty areas of pharmacy service. Preferred Experience: Inpatient pharmacy experience, IV room, Supervisory References: VA Handbook 5005, Part II, Appendix G28. The full performance level of this vacancy is GS 10. Physical Requirements: The work requires repetitive motion, standing, walking, reaching, stooping, lifting heavy objects up to 50 pounds, pushing heavy or bulky carts and at times may be physically demanding, sometimes for extended periods of time. Must be able to adjust to changing environments. Must demonstrate the ability to stay on task, to multi-task, and to adapt to the speed of the workflow as required to provide the best customer service possible to the veterans and staff.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Central Virginia VA Health Care System 1201 Broad Rock Boulevard Richmond, VA 23249 US
• Name: Kelli Jackson
• Phone: (804) 675-5000
• Email: [email protected]