Job opening: CORRESPONDENCE CONTROLLER
Salary: $68 405 - 107 590 per year
Published at: Aug 05 2024
Employment Type: Full-time
This position is located in the Correspondence Analysis Branch (CAB), Correspondence Management Division (CMD), Executive Services Directorate (ESD), Washington Headquarters Services (WHS). This position directly supports and assists the Secretary of Defense through the development and implementation of all correspondence and mail management policies and procedures for all Office of the Secretary of Defense (OSD) Components and the DoD Components.
Duties
Incumbent typical work assignments may include the following:
Establishes procedures for controlling and tasking action assignments of a wide variety of incoming unclassified correspondence.
Functions as an authoritative source of guidance to OSD personnel and action officers regarding editorial principles and procedures.
Performs Correspondence and Task Management System (CATMS) database searches.
Conducts formal editorial review and dispatch of outgoing correspondence signed by the Secretary of Defense, Deputy Secretary of Defense and the DoD Executive Secretary.
Executes suspense management and document control procedures.
Requirements
- U.S. Citizenship is required
- Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
- May be required to successfully complete a probationary/trial period
- Must be determined suitable for federal employment
- Required to participate in the direct deposit program
- This position is subject to pre-employment and random drug testing
- This position may be subject to the DoD Priority Placement Program
- The incumbent must be able to obtain and maintain a Top Secret security clearance. A Special Background Investigation (SBI) is required with favorable adjudication by a determining authority
- This position may require up to 10% occasional travel away from your normal duty station for official business on military or commercial aircraft
- The incumbent may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime
- Incumbent must possess the legal and personal qualifications to operate passenger-type motor vehicles
- This position may require shift work and emergency overtime
Qualifications
For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration.
Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/
If you are selected below the full performance level, you will be placed under a career development plan, and may be non-competitively promoted if performance is satisfactory, you successfully complete all requirements and are recommended by management. Promotion is not guaranteed, and no promise of promotion is implied.
You may qualify at the GS-09 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
Receive and review all types and levels to include classified correspondence for tasking assignment to the appropriate action office for response; and
Review correspondence for formatting and grammatical accuracy; and
Operate an electronic task management tracking system; and
Assist with managing suspense dates and changes to task assignment.
OR
Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
OR
A combination of education and experience.
You may qualify at the GS-11 level, if you fulfill the following qualification requirement:
One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to:
Utilize correspondence and/or task management systems to analyze all types and levels of correspondence for tasking and data entry to the appropriate action office for response; and
Review and edit correspondence in accordance with established policies and procedures; and
Using administrative policies, programs, and procedures to effectively provide advice, guidance, and assistance to customers and executive/senior level leadership
OR
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
OR
A combination of education and experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title;
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
Agency; and,
Beginning and ending dates of appointment.
All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY AT THE GS-09 OR GS-11 LEVEL? You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
If you are unable to apply online, you must request an alternative application. Please view the following link for information on how to obtain an alternative application
https://help.usastaffing.gov/Apply/index.php?%20title=Alternate_Application_Information
Appointment Authorities: For more information on appointment authority eligibility requirements:
Contacts
- Address WHS Executive Services Directorate
Human Resources Directorate
4800 Mark Center Drive
Alexandria, VA 22350
US
- Name: Washington HQ Services
- Phone: 000-000-0000
- Email: [email protected]
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