Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for AcqDemo Business and Technical Management Career Path (NH) to recruit and appoint qualified candidates to positions in the competitive service. About the Position: The is a Enterprise Resource Planning (ERP) Business Relationship Manager (BRM) position.

Duties

Providing technical expertise to a group or team of ERP and System, Application and Product (SAP) administrators and to provide expert technical support in the area of Enterprise Resource Development. Provide support as Release Manager for coordinating changes across the ERP landscape. Responsible for discussing and helping the functional teams and customer with their business requirements for a wide range of system and process improvement projects as well as support complex daily operations. Responsible to meet with the functional teams, customer, and other stakeholders for requirements management and alignment with the overall mission and process. Work closely with the business process owners, technical teams, other functional teams and lead to resolve and document issues. Responsible for development of Baseline Impact Assessments/Analysis (BIA), Basis of Estimate (BOE) and Rough Order of Magnitude (ROM) artifacts to support Programming, Planning, Budget and Execution (PPBE) process and Enterprise Governance. Responsible for working with functional managers in evaluating standards and procedures and need for changes to accomplish program goals and objectives. Responsible for creating and presenting white papers, briefings, architectures, and other technical and functional documents to support a range of program activities to peers and Army leaders at the 2 STAR level. Must be able to communicate complex topics at all levels of the organization and to external partners.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level (NH-02/GS-11). I have IT-related experience demonstrating each of the four competencies listed below based on the grade level required of the position being filled: 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized and Other Experience: One year of specialized experience which includes: 1) Providing technical expertise to a group or team of Enterprise Resource Planning (ERP) and System, Application and Product (SAP) administrators; 2) Providing information technology troubleshooting, assistance and guidance to customers; and 3) Performing system administrative duties such as evaluating proposals for large scale architecture, oversee the design and development stages of large scale projects and strategies to integrate new technology into the current hardware, software and communications architecture etc.

Education

This job does not have an education qualification requirement.

Contacts

• Address AD-W4FHAA HQ COMMUNICATIONS ELECTRONICS COMMAND DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk