Job opening: Program Support Assistant (OA)
Salary: $63 782 - 82 915 per year
Published at: Jul 30 2024
Employment Type: Full-time
This position is located in a National Labor Relations Board field office which represents the actual operating arm of the Agency and the means through which both the Board and the General Counsel interact with the public.
The primary purpose of this position is to be responsible for providing management and program support essential to the direction and operations of the region, including through use of the Agency's NxGen electronic case processing system and other automated processes.
Duties
As a Program Support Assistant (OA) GS-0303-8, your typical work assignments may include:
Assisting field office attorneys with trial proceedings by organizing evidence and independently preparing and assembling legal documents to support cases.
Maintaining case files by establishing and organizing documents, recording actions, updating all electronic case records and databases (Case Management software), and confirming case status with attorney.
Serving as the field office expert in use of the Agency's electronic case processing system providing technical support and guidance to various staff members in operational usage, tracking, retrieval and electronic record keeping.
Arranging and preparing material in final form in a variety of legal and administrative formats.
Requirements
- U. S. Citizenship Required.
- Males born after 12/31/1959 must be registered for Selective Service.
- This is not a remote position.
- Relocation expenses are not authorized.
- May be subject to a background investigation prior to appointment.
- AREAS OF CONSIDERATION: First Area - All employees in the Region who are qualified for the position and appointment; All qualified employees who have expressed, prior to the posting date, a written interest in the position.
- Second Area - (Regions 2/22/29) - All Agency employees within the metropolitan area in which the vacancy occurs, who are qualified for the position and who respond to a posting.
- A one-year probationary period may be required unless otherwise completed.
- This position is part of the Bargaining Unit.
- Vacancies are located in field offices.
- Submit complete application and resume online by 11:59 PM EST on the closing date.
Qualifications
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT
The Ideal Candidate for the Program Support Assistant (OA) position has experience performing a variety of clerical and administrative duties of an office. The candidate possesses experience utilizing office automation systems to compile, track and retrieve data. The ideal candidate has excellent interpersonal skills and the ability to communicate both effectively orally and in writing. The candidate demonstrates exceptional customer service skills.
MINIMUM QUALIFICATIONS
To qualify for this position, applicants must have one year of specialized experience equivalent to the GS-07 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the GS-08, Program Support Assistant (OA), and that is typically related to the work of the position to be filled.
Specialized experience includes:
Experience researching and gathering legal information and documentation from files and records, policies, regulations and statutes, witness interviews, databases, and/or other sources; and
Experience utilizing an automated database management system to input, retrieve, monitor and maintain electronic case files; and
Experience performing a variety of technical, administrative, records management and clerical functions for local field office; utilizing numerous and varying guides to ensure proper execution of daily tasks.
This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
TYPING PROFICIENCY
This position requires the skills of a qualified typist. In addition to meeting the experience requirements, you must be able to type at least 40 words per minute based on a 5 minute sample with three or fewer errors. Your response to the typing skill question on the Assessment Questionnaire will be used in your qualification determination.
TIME-IN-GRADE REQUIREMENT
Applicants must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-07 grade level or equivalent grade level of federal service is required to qualify for the GS-08 grade level.
(NOTE: All Agency employees must provide a copy of their SF-50 "Notice of Personnel Action" that indicates proof of status. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive). As a current NLRB career or career conditional employee in the Competitive Service, you may determine your current status by checking block 24 on your SF-50. Block 24 must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.)
NOTE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Contacts
- Address DIV OF OPER MGT REG 22 NEWARK
20 Washington Place 5 Fl
Newark, NJ 07102-3110
US
- Name: National Labor Relations Board
- Email: [email protected]
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