Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to support the wing through deployment and sustainment of robust operation capabilities, programs and services. Provide proven infrastructure capabilities, operations and services to meet the needs of America's premier Air Force Test Center and all Eglin's customers while preparing for the challenges of cyberspace domain.

Duties

Responsible for troubleshooting and diagnosing all hardware, software, network failures, and providing a solution for IT service request elevated to the assigned tier. Responsible for receiving, imaging, inventory, and deployment of all new and life-cycle replacements systems, Actively supports daily operations and sustainment of enterprise configuration management.

Requirements

• U.S. Citizenship is required
• Males must be registered for Selective Service, see Legal and Regulatory Guidance
• This posn is subject to provisions of the DoD Priority Placement Program
• For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
• Relocation costs or other incentives may be available and considered by the organization.
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.
• Position may be subject to random drug testing and the candidate may be subject to passing a drug test upon selection.
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• This position may require travel.
• Selectee may be required to serve a probationary or trial period.
• Employee may be required to work overtime on an unscheduled or emergency basis, including evenings, weekends or holidays to accomplish the assigned mission.
• Required to handle and safeguard sensitive and/or classified information in accordance with regulations to reduce potential compromise.
• The employee will attain appropriate DoD approved cybersecurity baseline certificate(s) applicable for cybersecurity functions required for the DoD position held, within six months of filling position.

Qualifications

SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-01, equivalent to the next lower grade GS-04 or equivalent in other pay systems. Specialized experience includes troubleshooting and diagnosing all hardware, software, network failures and providing a solution for IT service request elevated to the assigned tier. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov) KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Intermediate knowledge level of LAN/WAN and system principles, techniques and practices sufficiently to install, configure, and troubleshoot client systems and components; Assist in the planning, operation, and maintenance of a LAN/WAN, including the installation and implementation of enhancements. 2. Ability to provide advanced IT technical support to customers. 3. Ability to research, analyze, interpret, and apply computer sciences and information technology principles and practices. 4. Ability to communicate effectively, both orally and in writing. Ability to work in team to solve complex issues. 5. Advanced knowledge level of systems principles and techniques, enterprise IT architecture and new IT technologies, (e.g. cyber operations, prototypes, pilots, and operational applications). 6. Ability to analyze, plan, and adjust work operations with other personnel to meet program requirements and objectives within available resources. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? All academic degrees and coursework must be from accredited or pre-accredited institutions. If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.


FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address AF Test Center 6437 6th Street Bldg 430, Rm 119 Hill AFB, UT 84056 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]