This position is in the VHA Office of Health Informatics (OHI) Office of Clinical Informatics (OCI), Client Portfolio Management Office (CPMO). The incumbent serves as the Issue Engagement Manager for the Issue Management Team, which is responsible for the collection, tracking, dissemination, and disposition of health informatics issues submitted from stakeholders of the VHA's EHR. This vacancy may be filled in Washington, DC or a location to be determined

Duties

Major duties include but are not limited to: Conduct risk analysis, feasibility study, and/or trade-off analysis to develop, document, and refine functional requirements and specifications. Consult with customers to evaluate functional requirements. Coordinate with systems architects and developers, as needed, to provide oversight in the development of design solutions. Define project scope and objectives based on customer requirements. Develop and document requirements, capabilities, and constraints for design procedures and processes. Oversee and make recommendations regarding configuration management. Perform needs analysis to determine opportunities for new and improved business process solutions. Prepare use cases to justify the need for specific information technology (IT) solutions. Translate functional requirements into technical solutions. Develop and document User Experience (UX) requirements including information architecture and user interface requirements. Design and document quality standards. Work Schedule: Monday - Friday 08:00 AM - 04:30pm Telework: Available (applicant is required on site 50% of work schedule per pay period) Remote: This is not a remote position. Virtual: The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee) and is authorized for telework up to 50%. Position Description Title/PD#: Supervisory Health System Specialist/PD40339-O Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. The work may require some periods of overtime, intense concentration, and long hours to meet program deadlines and to devise corrective action and solutions to unexpected management crises under time-sensitive conditions. The work requires almost constant use of a video display terminal.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met: Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR, Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR, Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. AND Selective Factor: This position includes a selective factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration. The selective factors for this position are: Experience managing, leading, supervising, and developing health administration or informatics programs at a national level. This experience must include successful outcomes, interacting with at least some partners or stakeholders at local and regional levels. Healthcare management or information management experience which includes regular interface with clinical informatics and systems experts, providing continuous program and project updates to stakeholders and leadership for high interest initiatives, preferably focused on messaging around the EHR modernization initiative. Demonstrated expertise distilling issues related to information systems and health care use of information systems into a clear communications for field submitters, National Councils and other stakeholders with the appropriate domain and competency. AND GS-14 grade level: One year of specialized experience (equivalent to the GS-13 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Experience serving as the authoritative subject matter expert on tracking and managing informatics issues currently under investigation across the EHR user base, as well as in capturing ongoing trends on the scope and type of informatics issues that are key to ensuring providers can best serve their patients. Extensive experience distilling issues related to clinical applications of EHR into a clear, analytical format for communication to Councils and other stakeholders with the appropriate domain and competency. Experience working closely with other offices to receive, process, and communicate issues related to EHR user interfaces and health informatics, to include data with a company's EHR systems and compliance with the rules and regulations of governmental health programs. Experience providing direction, leadership, collaboration, and technical advice on informatics issues to other parts of offices and stakeholders within the company. There is no educational substitution for the GS-14 level but you may use education to meet the Individual Occupational Requirement (IOR). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address VHA Service Center - 1 6100 Oak Tree Boulevard Independence, OH 44131 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]