Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Supervisory Information Technology Specialist (SYSADMIN/APPSW) position is located in the Technology Solutions Division, Performance Engineering Branch within the Office of Information Technology (IT), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Represents TSD as the senior technical point of contact on a wide variety of information technology projects to include briefings and consultative services to TSA executives and management officials. Provides technical advice to decision makers and its users in setting program goals and establishing priorities to support the assigned projects. Articulates and communicates the assignment, project, problems to be solved, actionable events, milestones, and/or program issues under review and deadlines and time frames for completion. Prepares reports and maintains records of work accomplishments and administrative information as required. Provides technical advice, guidance, and recommendations to management and other technical specialists on a variety of complex and critical IT issues impacting mission critical applications and systems. Examines data from multiple disparate sources with the goal of providing security and privacy insight. Designs and implements custom algorithms, workflow processes, and layouts for complex, enterprise-scale data sets used for modeling, data mining, and research purposes. Collect metrics and trending data to conduct hypothesis testing using statistical processes. Provides actionable recommendations to critical stakeholders based on data analysis and findings. Utilize open-source language such as R and apply quantitative techniques (e.g., descriptive and inferential statistics, sampling, experimental design, parametric and non-parametric tests of difference, ordinary least squares regression, and general line). Develops and implements data mining and data warehousing programs and coordinates significant technical matters with representatives of external organizations. Reads, interprets, writes, modifies, and executes simple scripts (e.g., Perl, VBScript) on Windows and UNIX systems, and may perform tasks such as parsing large data files, automating manual tasks, and fetching/processing remote data. Exercises a full range of supervisory and personnel management authorities that include directing work of subordinate staff, coordinates and evaluates subordinates' work to assure balanced workload and timely responses, gives advice, counsel, and provide instruction to employees on both work and administrative matters. Communicates effectively, both orally and in writing, in order to present analysis and findings in a clear and concise manner, and to negotiate appropriate resolutions/solutions to identified complex or potentially controversial and sensitive issues or problems within all levels of the organization or with external government or industry executives. Supervisory/Managerial Probationary Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.

Requirements

Qualifications

FOR ALL IT POSITIONS: To qualify, you must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the requirements for all IT positions, to qualify for the SV-K Pay Band (equivalent to GS-15), you must have one year of specialized experience equivalent to the SV-J or GS-14 Pay Band in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled. Specialized experience is defined as: Applying project management from project initiation, planning, approval, execution and closeout within Information Technology (IT) environment. Expert knowledge of and skill in applying IT systems development life cycle management concepts; software design concepts, agile framework (e.g Scaled Agile Framework), and good understanding of supported programming language (e.g., Java). Expert knowledge of and skill in analyzing and researching data from multiple disparate sources, modeling, and data mining large scale data sets. Team lead experience, advanced knowledge of the mission, functions, and organizational goals to help develop strategies to meet current and anticipated program requirements. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address ES - Information Technology 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]