Join the NIH Library as a Technical Information Specialist serving NIH and HHS researchers and policymakers. Collaborate with colleagues to provide ready reference services at the NIH Library's Information Desk located in the Clinical Center and staffed weekdays. Provide technical assistance with the Technology Hub that includes specialized software for researchers, 3D printing, and a digital production studio. View this Introduction to the NIH Library.

Duties

If selected for this position as a GS-1412-9/11, Technical Information Specialist your duties may include, but are not limited to the following: Provides assistance at the Library's Information Desk by performing ready reference services. Responds to telephone and in-person requests from NIH researchers and staff using a variety of sources, including print and electronic abstracts and indexes, journals, catalogs, bibliographies, handbooks, directories, dictionaries, and encyclopedias, in order to locate requested material or information. Using knowledge of collections and standard reference tools, is responsible for resolving non­ routine document delivery requests. Develops and contributes to the provision of a program of instruction in areas such as the use of the software and tools available in the Library Technology Hub, scholarly resources, and Library resources. Leads a sub-group or serves as a technical expert for one or more of the software and tools available in the Library Technology Hub.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• Males born after December 31, 1959 must be registered with the Selective Service.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.
• Must be able to perform the essential duties of the position, with or without reasonable accommodation.
• A one-year probationary period may be required upon selection/placement.
• This position has a condition for continued employment of obtaining and maintaining a security clearance.

Qualifications

In order to qualify for a Technical Information Specialist, GS-1412 position you must meet the Basic Education Requirement: A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled. OR 4 years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of a discipline or subject-matter field; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience is equivalent to that which would have been gained through a 4-year college curriculum. OR A combination of education and experience as described above. In addition to the above basic requirements, to qualify for a Technical Information Specialist position at the GS-09 level, you must have: Completed a Master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree or an LL.B. or J.D., if related. OR You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1) indexing and retrieving specialized scientific and technical materials; 2) utilizing automated library information processing systems; 3) finding background information on ongoing research efforts in areas long under study; and 4) documenting communications, hardware and software problems and following up on reports of malfunctions. OR A combination of education and specialized experience that meets the qualification requirements for this position. In addition to the above basic requirements, to qualify for a Technical Information Specialist position at the GS-11 level, you must have: Completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, if related. OR You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: 1) performing assignments involving the categorization, summarization, or location of scientific, technical, or other specialized information; 2) indexing and retrieving specialized scientific and technical materials in the biomedical field; 3) assisting in developing and testing automated library information processing systems; 4) analyzing biomedical articles containing commonly understood concepts and principles in the diagnosis and treatment of disease, and 5) clinical research and information on new therapies and devices. OR A combination of education and specialized experience that meets the qualification requirements for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer. Preview application questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12475195

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: Jennifer Kall
• Phone: 301-827-9846
• Email: [email protected]