The primary purpose of the position is to support the research needs of the National Gallery and Center staff, visiting scholars, and the local, national, and international art community, and serves as the library’s chief technical representative to other National Gallery IT initiatives and consortia library projects. The incumbent serves on the staff of the Exhibitions, Programs, and Audience Engagement officer, under the supervision of the chief librarian. 

Duties

As the Information Technology Specialist you will:

Requirements

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• See "Other Information" section regarding Selective Service requirements.

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the GS-2210-13. A Specialized experience is at least one year of experience at the GS 12 in federal service or equivalent with experience maintaining access to an automated library service, including all functions of the integrated library system, subscription databases and other internal and external electronic resources, assessing user needs, and documenting system changes.   Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your resume how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. 1. Mastery demonstrated knowledge of information system development and experience with the operation and maintenance of IT technology ecosystem in general and particularly of library service platform, familiarity and experience with Ex Libris’ Almo/Primo library services platform and its integrations with other systems; familiarity with scripting and working with APIs; experience with systems testing and evaluation principles, methods, and tools; experience with reporting and analytical methods and practices. 2. Demonstrated ability to conduct analyses, identify and define business or technical requirements, recommend resolution, and apply to formulating the design, development, implementation, management, and support of information systems and support the research needs of the National Gallery, library staff, and other library clientele. 3. Knowledge and skill to apply standard web interface display and application technologies, including user experiences, information architecture, web standards, and web analytics. 4. Excellent oral and written communication skills sufficient to provide clarification and guidance on complex IT issues to audiences within and outside of the library division, the National Gallery, system vendors, and information technology specialists in peer institutions. 5. Demonstrated ability to work effectively with a wide variety of professional and technical staff in the library, museum, and information technology field, including ability to keep abreast with new and emerging information technologies and/or industry trends. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.  "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Education:

All academic degrees and coursework must be from accredited or pre-accredited institutions.

Requirements

Level	Education
GS-5 (or equivalent)	Bachelor's degree in any field
GS-7 (or equivalent)	1 full year of graduate level education or superior academic achievement Education must demonstrate the competencies/knowledge, skills, and abilities necessary to do the work.

OR

Experience:

Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate.

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GS-5 and GS-7 (or equivalent):

For all positions, individuals must demonstrate they have experience in each of the four competencies listed below; the experience does not have to be IT-related. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

and

Specialized Experience for GS-7 (or equivalent):

Positions at GS-7 (or equivalent) require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Contacts

• Address National Gallery of Art 4th and Constitution Avenue NW, Washington, District of Columbia 20565 United States
• Name: Staffing
• Phone: 202-842-6814
• Email: [email protected]