This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Strategic Operations and Regulatory Affairs, Issuances, Records and Information Systems Group. As a IT Specialist, GS-2210-13, you will serve as an IT expert and technical advisor for functions related to information technology (IT) and digital business systems, which includes the development of procedures and processes.

Duties

Provides technical support and advice to customers who need assistance and training on the agency's internet and intranet architecture. Serves as a Contracting Officer Representative (COR) in the division to support contractor work specified within agency-wide electronic document management, workflow, and tracking system contract(s) for CMS' business operations strategy. Duties include technical monitoring of all standards set forth in a particular contract, ensuring the contractor meets the technical requirements under the contract by the delivery date(s) within the period of performance. Provides technical expertise and support in OSORA IT-related expenditures. Participates in CMS' planning process for all major information systems to ensure records management functionality is appropriate for the records/information assets they support is included in system design.

Requirements

• You must be a U.S. Citizen or National to apply for this position.
• You will be subject to a background and suitability investigation.
• Time-in-Grade restrictions apply.

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATIONS REQUIREMENT for this position. You must meet both requirements in order to be deemed qualified. BASIC REQUIREMENT: You must have IT-related experience demonstrating each of the four competencies listed: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Conducting needs analysis to determine new and improved business processes and solutions; (2) Provide technical support for new or existing software applications; AND (3) Recommending system improvements to management. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: To be eligible, current or former Federal employees and current or former Federal employees applying under the VEOA eligibility who hold or have held a permanent General Schedule position in the previous year must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12479703

Education

There is no education requirement for this position.

Contacts

• Address Office of Strategic Operations and Regulatory Affairs 7500 Security Blvd Woodlawn, MD 21244 US
• Name: CMS HR Inquiries
• Email: [email protected]