Job opening: IT SPECIALIST (SYSANALYSIS)
Salary: $88 205 - 153 354 per year
Published at: Jul 25 2024
Employment Type: Full-time
About the Position: Position to be filled in Rosslyn, VA or San Antonio, TX. This is not a remote position.
Student Loan repayment may be authorized.
A recruitment or relocation incentive may be authorized.
Salary negotiation may be available for those candidates who are new to Federal service.
This is a Direct Hire Solicitation
Duties
Serve as a configuration manager supporting acquisitions that develop, manage, field, and sustain IT hardware and or software.
Responsible for configuration and release management throughout the development, production, deployment, and sustainment stages.
Apply IT-related laws, policies, and directives while providing IT-related guidance throughout the total acquisition lifecycle.
Manage configuration management principles to projects, initiatives, and programs to enhance organizational performance, as well as overall productivity across the program.
Conduct a continuous study of the lifecycle management acquisition process schedule in relation to configuration management process and requirements.
Responsible for maintaining the current project status in the appropriate management information system application.
Requirements
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
- Foundational (formerly Level I):
This is a DOD Acquisition, Logistics and Technology Workforce position. Selectee must meet position requirements for Engineering and Technical Management certification within 36 months as of entrance on duty.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirement for IT Specialist (SYSANALYSIS), NH-2210-03:
Specialized and Other Experience: One year of specialized experience which includes assisting with configuration management sustaining IT hardware and/or software; and assisting with acquisition lifecycle management activities; and assisting with project management in support of IT systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (NH-02).
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Desired Experience:
Software Development Life-cycle
Agile
DevSecOps principles and best practices
Education
This job does not have an education qualification requirement.
Contacts
- Address KF-DHA-DDAAFC DEFENSE HEALTH AGENCY HQ
DO NOT MAIL
Falls Church, VA 22042
US
- Name: Army Applicant Help Desk