Job opening: Associate Chief Information Officer (ACIO) Digital Services
Salary: $147 649 - 221 900 per year
Published at: Jul 22 2024
Employment Type: Full-time
This position serves as the Associate Chief Information Officer (ACIO) for Digital Services and reports to the Deputy Chief Information Officer for Enterprise Applications & Digital Services under the Deputy Assistant Secretary for Information Systems and Chief Information Officer. Enterprise Applications (EA) delivers scalable mission enabling IT platforms, services, and applications solutions across the Treasury and other federal agencies, as well as Treasury Departmental Offices (DO).
Duties
Directing the Digital Services portfolio and other related technologies and program areas, including business process reengineering, application development and delivery, systems training development and delivery; requirements management, systems integration, and quality assurance.
Representing the DCIO internally and externally on matters of assigned responsibility.
Directing change management and organizational development methods, problem solving, knowledge management, facilitation, communications, customer satisfaction surveys and focus groups, organizational optimization, and conflict resolution to assure desired outcomes are achieved and programs are implemented successfully.
Enhancing the customer experience by overseeing all EA digital delivery and innovation under one portfolio by functionally aligning services through unified, intake, solutioning, and project engagement processes this includes incorporating human centered design principles, Section 508 compliance, use of standard web design system, etc.
Working with organizations across the Department to ensure all matters related to the planning, developing, integration, and implementation of these technology applications support the strategic goals and objectives necessary for successful management throughout the Department.
Keeping abreast of new and emerging applications of technology, and their application to Treasury's desired organizational outcomes and those desired by bureau management.
Requirements
- Initial appointments are required to serve a probationary period of 1 year.
- Financial disclosure is required.
- Must be able to obtain and maintain a Top-Secret clearance.
- Must be a U.S. Citizen
Qualifications
Qualifications: As a basic requirement, applicants must possess the Mandatory Technical Qualifications and Executive Core Qualifications listed below. Typically, qualified applicants will have gained experience of this nature at or above the (GS)-15 grade level or its equivalent in the public or private sector. To be qualified for this position, your resume must reflect experience in a managerial capacity. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations. As such, your resume must demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
Directing the work of an organizational unit
Ensuring the success of one or more specific major programs or projects
Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance.
Supervising the work of other managers and exercising important policymaking, policy determining, or other executive functions.
Failure to meet the basic qualification requirement and address all Mandatory Technical Qualifications and Executive Core Qualifications will result in your application being disqualified. The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants that are not already QRB certified, must submit a separate written narrative addressing the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear and concise, emphasizing your scope and level of responsibility, the complexity of programs managed, your initiatives and accomplishments, and the results of your actions.
The narrative must not exceed 10 pages. NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs:
Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision
Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Competencies: conflict management, leveraging diversity, developing others, team building
Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility
Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. Competencies: financial management, human capital management, technology management
Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Competencies: partnering, political savvy, influencing/negotiating
Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting and should be addressed over the course of each ECQ narratives.
When completing Executive Core Competencies, applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the guide.
Challenge - Describe a specific problem or goal.
Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action - Discuss the specific actions you took to address a challenge.
Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.
MANDATORY TECHNICAL QUALIFICATIONS (MTQs): All applicants must submit a written narrative that addresses each of the MTQs separately. The narrative must not exceed one (1) page per MTQ. Applicants who fail to adhere to the one (1) page per MTQ limit will be disqualified and no longer considered for the position. In addition to the ECQs, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. You must fully address each MTQ to be rated for further consideration.
MTQ 1: Demonstrate expert experience leading public web services and a thorough understanding of how content management, cloud hosting and content delivery are administered in a 24/7 environment to deliver a successful forward facing web program.
MTQ 2: Demonstrate expert experience leading low-code SaaS application platforms and a thorough understanding of agile software delivery, DevOPs UX/UI and reusable component libraries gained at the enterprise level in an organization of similar size, scope and scale as the United States Department of the Treasury.
MTQ 3: Possess a mastery of management and organizational principles and practices along with a comprehensive knowledge of planning, programming, and budgeting related to Digital Services. Knowledge of planning, acquisition, and management processes to oversee long-range (5 year) and near term (1-2 year) Digital Service objectives.
Education
This job does not have an education qualification requirement.
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