This position is located in the Executive Office of the President (EOP), Office of Administration (OA), Office of Chief of Enterprise Applications (OCEA), Product Management and Support Division. As an Associate Product Manager, you will oversee the full lifecycle of one or more products aimed at improving White House daily functions. From conception and development through to delivery and ongoing support, you will ensure these products meet user needs and drive continuous improvement.

Duties

As an IT Specialist (SYSANALYSIS), GS-2210-9, your typical work assignments may include the following: Analyzes, researches, designs, deploys, and maintains a wide range of products Serves on a team of multiple product managers in a matrixed environment performing work in support of delivering solutions across the EOP enterprise Originates new products and digital services in concert with the Executive Office of the President customer needs and business models. Develops and implements methods and procedures for monitoring projects, such as preparation of budget needs/expenditures, research findings, progress reports, and staff conferences in order to apprise senior WH leaders of current status of each project. Uses sound technical knowledge of competitive marketplace and industry trends to create professional, compelling and user-centered project proposals that align with bureau objectives and brands. Collaborates with customers to discuss ideas for layout, organization, and functionality of digital products.

Requirements

• Must be a U.S. citizen or national
• Selective Service registration is required if you are a male born after December 31, 1959.
• Subject to pre-employment and random drug tests.
• Must participate in the direct deposit pay program.
• New employees to the Executive Office of the President will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.
• May be required to successfully complete a one year probationary period.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Must be determined suitable for federal employment.
• Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
• Only experience and education obtained by the closing date of this announcement will be considered.
• The agency requires 30 days on site before being eligible to participate in the telework and/or alternate work schedule program.
• Relocation expenses will not be paid.
• Incumbent is required to obtain and maintain Agile/scrum Methodology within 6 months of date of hire.
• Incumbent is required to obtain and maintain Certified Product Management Certificate within 1 year of date of hire.

Qualifications

MINIMUM QUALIFICATIONS REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the Office of Personnel Management Qualification Standards. TIME-IN-GRADE REQUIREMENTS: Applicants possess one full year (52 weeks) of specialized experience at or equivalent to the next lower grade level or pay band in Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. BASIC REQUIREMENTS: Applicants must meet one of the following criteria listed below in order to meet the basic requirement for IT Specialist (SYSANALYSIS), 2210. TRANSCRIPT REQUIRED. Experience must be IT-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the Basic Requirement above, applicants must also meet the Minimum Qualifications requirement below. -AND- You may qualify at the GS-9 level, if you fulfill the following qualification requirement:One year of specialized experience equivalent to the GS-7 grade level in the federal service or equivalent experience in the private sector that demonstrates 1-applying the Software Development Lifecycle (SDLC) and Agile software development methodologies such as Scrum and Kanban, and 2-applying basic IT principles, concepts, methods, standards, and practices. OR EDUCATION: A master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: You must submit a copy of official transcripts. OR A combination of experience and education. (Combinations of successfully completed education and experience may be used to meet total qualification requirements as specified above. The total percentages must equal at least 100 percent to qualify. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-09.) Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for this position.

Contacts

• Address Office of Administration 725 17th Street Washington, DC 20503 US
• Name: Client Services EOP - OA
• Email: [email protected]