About the Position: : Incumbent works in the Department of Distance Education (DDE) and independently performs of a variety of administrative and student support duties. - Moving expenses are NOT authorized, based on a determination that a move is not in the Government's interest. - Recruitment, relocation and/or retention incentives are NOT being offered for this position.

Duties

As an Educational Technician (OA), you will perform the following duties which is not an all-inclusive list: Use basic and advanced program functions to download, update, revise, sort, calculate, and manipulate data to identify student needs. Respond to and resolves questions or problems identified through research and fact gathering of student information within the applicable automated systems Maintain and update student records, enrolls students in appropriate courses, and verifies student rosters from TASS (Total Army School System) courses. Responsible for developing and analyzing course attendance data used for course rosters. Track students successful or unsuccessful completion of courses and notify registrar upon course completion. Respond to email and phone requests for information on degree requirements. Confirm graduation requirements in the applicable database. Prepare a variety of official documents to include Requests for Action, document register, student response letters and correspondence. Utilize multiple databases to research and analyze distance learning programs, develop surveys, run scheduled reports and perform limited statistical functions.

Requirements

• Must be able to obtain and maintain a Tier 1 Background check throughout the duration of employment.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position may require temporary duty (TDY) for business up to 5% of the time.
• This position requires the services of a qualified typist.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements and/or the education substitution requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. For qualifications determinations, your resume must contain hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. Specialized Experience: One year of specialized experience which includes researching and resolving academic-related inquiries; analyzing data on education needs; and using automated systems to manage student records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). -OR- Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Education, Human Resources Administration, Business, etc. (NOTE: You MUST submit copies of ALL your transcripts if qualifying based on education substitution.) -OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. (NOTE: You MUST submit copies of ALL your transcripts if qualifying based on education substitution.) Typing Proficiency: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). NOTE: Applicants must meet all Time-in-Grade requirements and experience requirements within 30 days of the closing date of the announcement. Current employees applying under VEOA are subject to time-in-grade restrictions like any other GS employee.

Education

Only degrees/education from a regionally accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/ accred/index.html.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address EX-APF-W0VP5A COMMAND AND GENERAL STAFF COLLEGE DO NOT MAIL Fort Leavenworth, KS 66027 US
• Name: Army Applicant Help Desk
• Email: [email protected]