This position is located in the Patient Admissions Section of the Crow Business Office (BO), located in the Billings Area Indian Health Service (IHS). This section provides registration and eligibility services which are the key point of interaction with patients to obtain and process demographic and insurance information for alternate resources, contract health services, and private/commercial insurance.

Duties

Interview patient to obtain pertinent Patient Registration information; assist patient in completing new or updated forms; determine eligibility of patients seeking health care; enter all information into a software database. Complete tasks clerical and technical support to the Medical and Nursing staff.. Answer phone, takes messages and provides physician, mid- level provider or nurse with appropriate information. Maintain knowledge of information management concepts (Health Records) and effectively participate in implementing information management principles; maintain security and confidentiality of data and information.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Medical Support Assistance Series 0679 (opm.gov) In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: GS-04: Two years above high school OR your resume must demonstrate at least one (1) year of general experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: answer phones, take messages as appropriate, initiate proper forms to maintain and update patient records, verify and obtain health information. Assist patients by providing information, services and assistance, basic knowledge of medical terminology, keep sufficient supplies on hand. GS-5: Four years of education above high school level OR your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interview patients to obtain demographic and third party insurance information; greet patients; maintain logs on referrals and reports; knowledge of available health resources and programs, medical terminology, and medical care practices. GS-6: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: receive and direct patients and visitors, answering routine inquiries, and making appropriate referral of questions concerning patients' condition, use and apply medical terminology, determine eligibility requirements for Medicare, Medicaid, CHIPS, Private insurance and the Veterans' Administration, enforce and work with laws and regulations related to the confidentiality of medical records and the release of information from medical records, computerized data entry and information systems. Specialized Experience -- Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. NOTE: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address Crow Service Unit PO Box 9 10110 South 7650 East Crow Agency, MT 59022 US
• Name: Tamra O'Neill
• Phone: (406)850-4903
• Email: tamra.o'[email protected]