The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout VHA Homeless Program Office. The VHA Homeless Program Office is responsible for providing care and services to over 200,000 homeless and at-risk Veterans nationwide.

Duties

This announcement will close on 07/31/2024 , the first 50 applications received will receive first consideration. Applications received after the initial cut-off number has been reached will not receive consideration unless otherwise requested by management. Develops and/or oversees the development of information related to patient care as it relates to the Homeless Veteran Registry, patient data records, and community datasets to allow VAMC homeless program clinical teams, VISN Network Homeless Coordinators, and national leads to track effectiveness of homeless program services and develop performance management tracking tools. Extracts, analyzes and provides data to assess treatment impacts such as: clinical endpoints, health status outcomes and utility estimates; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact assessments. Participates in the development of clinical decision-support systems with, for example, the VA Center for Applied Systems Engineering (VA-CASE); VHA Support Service Center (VSSC); Managerial Cost Accounting Office (MCAO); National Center on Homelessness among Veterans; Office of Mental Health Operations; other internal VA entities and federal and community partners. VHA HPO subject matter expert for Program Analyst (Informatics), the employee serves as the knowledge expert for the electronic health record and associated clinical software, and provides users and staff with consultative support and education. Consults, advises, and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems; initiates, develops and executes complex projects that support veterans' health care needs, collaborating effectively in a lead role; assists clinical business end users in reengineering business processes for clinical efficiency and documentation. Examines the need for change throughout the organization, determines what changes need to be aligned and how to do it, and leads or participates on process improvement, root cause analysis and system redesign teams. Maintains state of the art knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations. Advises those in the Informatics organizational structure of programmatic (formal and informal methods) and security requirements for data access, and advises staff members on directives, policies, and best practices for making requirements operational. Provides expertise in the design of decision support tools that improve health care efficiency, effectiveness and safety. Applies statistical analyses and interprets their significance, including validity of measures used to generate outcomes related to patient management systems. Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines. Instructs staff members in the proper use of information management tools in compliance with policy, regulations and best practices; chairs/participates in a variety of information technology and information management committees as assigned. Evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software and coordinating any required modifications. Utilize applicable software manager menu systems and tools, develops, modifies and tests components specific to fields and data that individualize/customize applications to user roles/needs while maintaining integrity among multiple software packages. Other duties as assigned Work Schedule: Required to work Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: May be available. Telework: Available (applicant is required on site 50% of work schedule per pay period) Remote: This is not a remote position. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD02404A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/31/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor (SPF) Requirement: Must possess experience which includes the following SPF examples. Database development and administration Analytical and clinical applications development techniques for SQL and other software applications You qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serve as project leader or team leader with interdisclipinary team Develop impplementation plan for new software/application updates Oversee database for patient management systems and clinical decision-support systems Design of decision support tools that improve health care efficiency & effectiveness Initiate & develop education program and instructional materials Extract and analyze data to access clinical endpoints and health status outcomes Preferred Experience: Preferred expereince will be utilized to identify highly qualified applicants. SQL Server Management Studio Programming SQL Server Report Builder and management of SSIS packages on an ETL server Visual Studio and SharePoint Management You will be rated on the following Competencies for this position: Analytical Thinking Technology Awareness Communications Customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VSHO - Clinical Services 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]