Job opening: Knowledge Management Operations Specialist
Salary: $117 962 - 153 354 per year
Published at: Jul 16 2024
Employment Type: Full-time
About the Position: The primary purpose of the position is to serve as the Knowledge Management Operations Specialist (KM) within DHA J-3 Operations, in Falls Church, Virginia.
Note:
Salary negotiation may be available for those candidates who are new to Federal service.
Duties
Set up, configure, and maintain SharePoint Sites and services, including SharePoint Online and SharePoint Legacy.
Offer technical support and guidance to end-users regarding SharePoint features, best practices, and problem-solving. Identifies internal/external best KM practices.
Employ functional and programmatic knowledge to define and refine and update the KM organization structure.
Develop and sustain SharePoint workflows, forms, and custom solutions to automate business processes and boost productivity
Develop and implement policy and program guidance governing the implementation and management of KM initiatives.
Develop stakeholder requirements and implement data source document management.
Identify the knowledge management needs of the organization, including knowledge capture, storage, retrieval, and sharing requirements.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of
employment. A background investigation and credit check are required.
- This position is a Testing Designated Position subject to pre-employment screening and random drug testing. Selectees will be required to consent to participation in random drug urinalysis testing.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDefense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes developing data management plans within SharePoint, developing policies/procedures regarding management of knowledge management initiatives, and advising senior leaders on knowledge management initiatives. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsKnowledge ManagementOral Communication
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).
Education
This job does not have an education qualification requirement.
Contacts
- Address KF-DHA-DDAAFC DEFENSE HEALTH AGENCY HQ
DO NOT MAIL
Falls Church, VA 22042
US
- Name: Army Applicant Help Desk
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