Join a dynamic team where your skills and expertise can make a real difference. As a Supervisor, in the Office of Human Resources, Patents Employment Division, you will lead a staff in a fast-paced, highly productive work environment. You will have the opportunity to shape, build, and enhance the US Patent and Trademark Office (USPTO) recruiting mission to meet current and future needs.

Duties

This position is located in the Office of Human Resources, Workforce Employment Division, Patents. The position serves as a first level supervisor, planning, directing, organizing, and exercising control over nonsupervisory employees assigned to the Branch. If you are someone who is a leader and desire to be at the heart of Recruitment & Placement and Classification, this job is for you if:

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Group Coverage Qualification Standard for Administrative and Management Positions. Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this position includes: Experience supervising, managing or leading in an Federal Human Resources staffing (i.e. managing vacancies, classifying positions, assessing qualifications, sourcing resumes, etc.) operations environment (staff, workload and operations); Experience planning, organizing, and being accountable for HR work projects; Experience implementing change management practices for operational efficiency and effectiveness (designing quality improvements for HR processes, launching organizational-wide staffing and recruitment changes, etc.). This position requires overseeing and monitoring a staff conducting Delegated Examining, i.e., examine applicants for competitive service positions that are open to all U.S. citizens including current federal employees. It is desired that the incumbent have or be able to obtain and maintain their Delegated Examining (DE) Certification. (Current DEU certificate must be submitted with application if currently certified). The incumbent must possess the following supervisory competencies to be successful in this position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for experience at this grade level.

Contacts

• Address TMCO - Office of Human Resources Office of Human Resources Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Alicia Matute
• Phone: 571-270-0483
• Email: [email protected]