Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Duties

WHAT IS THE TAXPAYER SERVICESDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education The following are the duties of this position at the full working level. Researches and analyzes proposed and current legislation for technical content, feasibility of incorporation into taxpayer information publications, and administrability of conversion into forms and instructions. Researches other material, including tax treaties, judicial and administrative decisions, revenue rulings and revenue procedures, and requests by professional and special interest groups. Develops or reviews, as appropriate, implementation plans and complexity analyses. Provides expert technical and procedural assistance to technical and managerial personnel of the Division on matters about which she or he has particular expertise and serves as an advisor to lower graded technicians in the treatment of issues assigned to them. Briefs the key officials on technical problems and prepares or coordinates background information documents relating to the cause of problems and possible solutions. Develops working drafts of new or revised forms, etc., for consideration by the Tax Forms Coordinating Committee, the Commissioner's office, Treasury and other interested organizations. As necessary, assumes all duties of initiating new or revised tax forms, instructions, publications, and related technical materials. Prepares or reviews announcements, news releases, etc., and replies to correspondence from members of Congress, other government officials, and the general public with respect to tax forms, instructions, publications, and related technical materials. Reviews proposed and final drafts of Spanish and English tax forms, instructions, schedules, public use forms, form letters, taxpayer information publications, training materials, and other technical tax material to insure technical accuracy, readability, and consistency with other forms, technical publications, and programs conducted by other IRS functions.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-14 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience with legal, tax accounting, or other experience that required knowledge of Federal tax laws, regulations, precedent decisions, or other areas related to the position to be filled. Examples of qualifying experience include: - Preparing, reviewing, or applying rulings, advisory letters, memoranda, etc. related to Federal taxation. - Analyzing and resolving tax claims, appeals, settlement offers, or similar work related to Federal tax operations. - Work as an attorney that required legal research, analysis, and preparation of briefs or similar documents interpreting laws and regulations. - Work as an accountant, auditor, or investigator that required application of Federal tax accounting principles and/or the Internal Revenue Code and related laws. In addition, your experience must be sufficient to demonstrate the following: Experience with Federal tax laws, regulations, revenue rulings, and revenue procedures to convert these into clear concise, logically arranged, well written and easy to understand explanatory material such as tax forms, instructions, and worksheets; Experience with accounting methods, principles, techniques and practices to interpret and resolve problems; Experience with tax law, research techniques that include using on-line and paper methods to perform research and analysis; Experience in learning theory and cognitive thinking, as they apply to the writing, design, and presentation of materials; Experience with printing and design techniques, computer specifications and programming requirements of Standard Generalized Mark-up Language (SGML) or other designated electronic composition and publishing system to develop and implement improvements; Experience in interpreting and planning, scheduling and carrying out work projects, resolving conflicts, preparing forms, instructions, and publications in a variety of formats and dealing with widely varying Code provisions. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". AND THIS IS A BILINGUAL POSITION: Applicants will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748