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Duties

WHAT IS THE WAGE AND INVESTMENTDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions The following are the duties of this position at the full working level. If this position has promotion potential and you are selected at a grade level lower than the full working level, you may be non-competitively promoted to more complex duties and work more independently, as your career progresses. For example, you may be hired as a GS-05, but if the position has promotion potential to GS-11, then you can move from a GS-05 to a GS-11 in as little as three years. Promotions are not automatic, and may occur after you have: met time-in-grade requirements; performed at an acceptable level of competence; and demonstrated your ability to perform work at the next higher grade level. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Performs the full range of research, analysis on matters of tax law, in order to interpret Federal tax laws, regulations, congressional committee reports, revenue rulings and procedures, pending legislation, and translate into the most sensitive and complex tax forms, instructions, explanatory publications and other materials to enable taxpayers to understand and meet their filing and other tax responsibilities. Prepares drafts of new or revised material and presents to internal customers, through the Tax Forms Coordinating Committee (TFCC) and other venues, to assure that needs of internal customers are met, and to assure that the Federal tax laws are administered effectively. Meets with TFCC members and others, including front-line and other field assistance personnel, to seek reactions, address concerns, and coordinate the interests of the various Service organizational units. Often takes the lead during TFCC and planning meeting. Reviews suggestions from taxpayers, tax practitioner, industry, public interest and other groups, and internal customers, regarding simplification, burden reduction, and other improvements to division products. Reviews results of focus groups, surveys, and other customer satisfaction measurement tools to address concerns raised. Develops and implements simplification, paperwork reduction, and other improvements to division products. Recommends creation of additional products to reflect tax law, etc. chances, and to address previously unmet customer needs. Provides assistance on tax law matters to other Service functions, including review of products dealing with tax law matters created by other functions.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-12 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience with legal, tax accounting, or other experience that required knowledge of Federal tax laws, regulations, precedent decisions, or other areas related to the position to be filled. Examples of qualifying experience include: Preparing, reviewing, or applying rulings, advisory letters, memoranda, etc. related to Federal taxation. Analyzing and resolving tax claims, appeals, settlement offers, or similar work related to Federal tax operations. Work as an attorney that required legal research, analysis, and preparation of briefs or similar documents interpreting laws and regulations. Work as an accountant, auditor, or investigator that required application of Federal tax accounting principles and/or the Internal Revenue Code and related laws. In addition, your experience must be sufficient to demonstrate the following: Experience with federal tax laws, regulations, revenue rulings, revenue procedures and other technical related matters to address taxpayer's needs; Experience with tax laws to convert these and other technical matters into clear concise, logical and easy to understand explanatory material; Experience in accounting methods to interpret new tax laws and assist in addressing customer's needs; Experience researching using on-line and paper methods to analyze tax issues; Experience with in learning theory and cognitive thinking, as they apply to the writing, design, and presentation of materials; Experience with printing and design requirements and techniques, computer specifications and programming requirements, and of Standard Generalized Mark-up Language (SGML) or other designated electronic composition and publishing system to compose documents and other materials SPECIALIZED EXPERIENCE GS-13: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with legal, tax accounting, or other experience that required knowledge of Federal tax laws, regulations, precedent decisions, or other areas related to the position to be filled. Examples of qualifying experience include: Preparing, reviewing, or applying rulings, advisory letters, memoranda, etc. related to Federal taxation. Analyzing and resolving tax claims, appeals, settlement offers, or similar work related to Federal tax operations. Work as an attorney that required legal research, analysis, and preparation of briefs or similar documents interpreting laws and regulations. Work as an accountant, auditor, or investigator that required application of Federal tax accounting principles and/or the Internal Revenue Code and related laws. In addition, your experience must be sufficient to demonstrate the following: Experience with Federal tax laws, regulations, revenue rulings, revenue procedures and other pertinent technical matters to address taxpayer's needs; Experience converting complex tax laws and other technical matters into clear concise, logically arranged, well written and easy to understand explanatory material; Experience with accounting methods, principles, techniques and practices; Experience with tax law, research techniques that include using on-line and paper methods to research and analyze tax issues; Experience with learning theory and cognitive thinking, as they apply to the writing, design, and presentation of materials; Experience with printing and design techniques, computer specifications and programming requirements, and Standard Generalized Mark-up Language (SGML) or other designated electronic composition and publishing system to design and produce materials and documents. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". AND THIS IS A BILINGUAL POSITION: Applicants will be required to demonstrate proficiency in Spanish. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address WI - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748