This position is located under the Servicing & Asset Management Office (SAMO), Customer Assistance Division, Escrow Branch, New Loan Section. The incumbent leads a group of analysts and assistants who analyze, evaluate and advise management on issues relating to SAMO programs and operations. provides technical advice and guidance to others, resolves conflicts, and recommends solutions for management consideration when controversial issues are encountered.

Duties

Formulates annual operating plans and studies, and tracks, monitors and evaluates results. The incumbent is responsible for a variety of special projects and reporting requirements associated with loan servicing and program support. Communicates to lower graded employees the assignment to be solved, deadlines and timeframes for completion; provides advice on work methods; balances workload among employees. Participates in studies and task forces established to address specific loan servicing issues or changes to programs. Analyzes program operations costs and reports on impact on budget, temporary personnel, overtime and automation. Prioritizes and tracks automation enhancements. Ensures adequate design, development, and testing efforts. Composes technical correspondence or position papers on reporting problems/issues.

Requirements

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one year probationary period, unless previously served.
• Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. Time in grade: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. This requirement must be met by the closing date of this announcement. For the GS-11: Applicants must possess one (1) year of specialized experience equivalent to at least the next lower grade level; or its non-federal equivalent. Specialized experience is defined as advising on the practices of government or private sector residential mortgage banking policies, procedures, and loan services. Implementing complex mortgage, or commercial loan making/servicing and credit principles and practices. Analyzing applications and corporate financial documents to maintain servicing activities for mortgage or commercial loans. Analyzing financial information provided by loan applicants to determine eligibility for loans. OR Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher-level graduate education leading to such a degree OR an LL.M., if related OR an equivalent combination of experience and education as noted above are acceptable. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the 0343 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an individual occupational requirement.

Contacts

• Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US
• Name: Corrina Ortiz
• Email: [email protected]