Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional.

Duties

Advises managers, supervisors and employees within a region or service area on a full range of Equal Employment Opportunity (EEO) programs, applying experience and advanced knowledge of Federal EEO laws, regulations, Departmental and Agency orders, management directives, executive orders, and court decisions. Typical assignments may include: processing and resolution of Informal Complaints, attempting to resolve them before they reach the formal complaint stage; working and communicating with diverse individuals and management officials at all levels; informing aggrieved individuals and management about the complaint process, their rights in the complaint process and the benefits of mediation; inputting and retrieving information and documents in the Agency's official complaint tracking system; reporting, in writing, the results of inquiries into each case counseled, coordinating and documenting resolution agreements; and maintaining and updating records, spreadsheets, databases and reports, as necessary.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).

Qualifications

To view the complete qualification standard, applicants should reference- U.S. Office of Personnel Group Coverage Standard for Office Automation Clerical and Assistance Series 0260:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/equal-employment-opportunity-series-0260/To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G, FG/GS-10-12. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized experience is: Experience processing and resolving informal complaints to include analyzing, identifying, and recommending solutions to problems using advanced knowledge of Federal EEO laws, Departmental and Agency orders, management directives, executive and court orders.Qualifications must be met by the closing date of this vacancy announcement.Interviews: Some, all or none of the applicants may be interviewed.Selection may be made from this announcement or from ACT-ACR-24-ACT009-90441.

Contacts

• Address Federal Aviation Administration ACT Regional HR Services Branch Atlantic City International Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US
• Name: Courtney Rowan
• Phone: 1 (609) 485-5867
• Email: [email protected]