About the Position: Naval Air Station Fallon is a remote duty station with 14 tenant commands that provides support to Naval Aviation Warfare Development Center (NAWDC), a major stakeholder in the current area of operations (AOR). Naval Branch Health Clinic (NBHC) Fallon/Navy Medicine Readiness and Training Unit Fallon (NMRTU) is a tenant command and branch clinic of Naval Health Clinic Lemoore/ Navy Medicine and Readiness Training Command Lemoore.

Duties

Provide specialized information, counseling, marketing and assistance service to beneficiaries. Provide information and assistance based upon personal, written or telephone inquiries concerning both inpatient and outpatient medical care under TRICARE/CHAMPUS. Perform trend analysis on workload, case mix and other data to assess the effectiveness of TRICARE initiatives. Manage contract arrangements for health care services. Provide advice on the many complex benefits available under TRICARE/CHAMPUS, information concerning services not authorized by the program and assists in the coordination of benefits when other insurance is involved. Provide an ongoing program of lecture service and group counseling to various beneficiary groups and organizations.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• Selectees will be required to sign a statement consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Incumbent may be required to travel up to 5% for official business.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) providing individual assistance to beneficiaries concerning their health benefits; 2) maintaining written and telephone contact with local health representatives to resolve problems with benefits; and 3) performing trend analysis on workload data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: ConscientiousnessCustomer Service (Clerical/Technical)Organizational Awareness Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83DP DHA STAND-ALONE MKT DO NOT MAIL Various Locations, CA 00000 US
• Name: Army Applicant Help Desk