This position is located at Office of the Chief Information Officer Infrastructure Operations Division. This is not a remote position. You will be required to be in your duty station office per CEC telework policy. Current USDA/CEC employees with an approved remote agreement may be eligible for continued remote status, but this eligibility is at the discretion of the hiring manager.

Duties

As an Information Technology Specialist (Network Services), you will: - Participate in providing computer operations support; developing, maintaining, and monitoring the operations of a Network Operations Center - Participate in providing technical advice and assistance to users to enable them to meet present and future ADP and telecommunications requirements - Participate in establishing and monitoring vendor agreements - Participate in or prepare cost benefit analyses or portions thereof as they relate to equipment procurement

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: -Managing and maintaining a network infrastructure that is providing end user services such as; Cisco Network infrastructure or Juniper Network infrastructure. Examples include: WAN Routing Protocols, WAN Circuit Technologies, Cisco Virtual Private Networking, Nexus Switches, QoS, multicast, VoIP, and/or Radio Control over IP (RCoIP); AND - Experience identifying problems, generating or evaluating alternatives and make recommendations; AND - Communicating with stakeholders to prepare and coordinate the release of new technology to a wide customer base. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-12, you must have been at the GS-11level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

This job does not have an education qualification requirement.

Contacts

• Address Infrastructure Operations Division Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]